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Gates Toyota

South Bend, IN

4.4
831 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan. In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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640 W Ireland Rd

South Bend, IN

46614

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Showing 831 reviews

January 16, 2020

new car The salesman was very good.The price was also in the ball park.Salesman was what brought us back.Jordon was close to your price. More

by SEKLINGERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Landon Wiegand
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for taking the time to leave us a positive review! Our staff works hard to develop great relationships while assisting our customers. Thank you for choosing Gates!

January 16, 2020

our Salesman Robert Strahan was very helpful. We liked that the car we wanted was in stock, and your location is fairly convenient. Car wash is nice. More

by MANGUS1
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Strahan, Landon Wiegand
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your excellent review! Our staff works together to be helpful and provide an excellent customer experience. Thank you for choosing Gates!

January 13, 2020

Took car in for oil change. Was told 90 min wait and it was. I chose to wait and great service. Will return for further service. More

by CWINNI9587
Recommend Dealer
Yes
Employees Worked With
Oil change crew
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! We look forward to serving you more in the future!

January 09, 2020

Excellent service team. Brian went to Great Lengths to service 2 trucks, one a Ford no less on a Rush bassis. So happy with everyone More

by MNEMES
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating! We appreciate your business and we look forward to assisting you more in the future!

January 09, 2020

Little longer than I would have liked. I waited about an hour to have my tires rotated and brakes greased. You take it from there. To me it was a little long considering I had a 9 o'clock More

by RBRAJTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We are sorry it took a little longer than planned. Thank you for choosing Gates and we look forward to working with you more in the future!

January 02, 2020

Prompt and efficient! Don’t want to complain but staff tried to suggest three different fluid flush operations that would have cost well,over $500. Nice try gentlemen. More

by MBROOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback. Thank you for your business and thanks for choosing Gates!

January 02, 2020

leasing new car I thoroughly enjoying working with Mike Feahy on my 6th lease thru Gates Toyota. He is professional and understands my needs perfectly. No need to More

by HEALTHSTEPSRD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey, Landon Wiegand
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! Thank you for choosing Gates Toyota for your 6 most recent leases. We appreciate your business and we look forward to working with you more in the future!

January 02, 2020

Too much turnover. I have multiple vehicles and I use the oil change services. Visits in 2019 I have experienced new personnel at both the reception desk and in the oil More

by RANDY.HENNINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Toole, Matt Helmkamp, Dennis Pynaert
Feb 10, 2020 -

Gates Toyota responded

Hey Randy, thank you for your feedback. Our service team works hard to develop a great relationship with our customers. We are sorry it did not land correctly during your wife's recent visit with us. We would love the opportunity to show you how we normally operate during your next visit. We want to provide a great experience for every customer during every visit. We are sorry we missed to mark and we hope to correct this at your next visit. Thank you and have a great day

December 24, 2019

115 pm I brought my car in for service and while in there I had a question for Scott who got the answer and talked with Mike and am always in contact with T More

by JBDUELL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blackford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McNally
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating! Thanks for choosing Gates!

December 23, 2019

Everyone was great to work with on the new lease. The facility is located only minutes from my office, which really helps. To set up lease only had to make a phone call to Mike and he took care of ev More

by MDANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blackford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fahey, Landon Wiegand
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate your business and thank you for choosing Gates!

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