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Gates Toyota
South Bend, IN
832 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 832 reviews
November 12, 2019
Great Experience A big thanks to Gates service for a great experience! First visit for our new Tacoma, and we were treated courteously and professionally. Thanks, aga A big thanks to Gates service for a great experience! First visit for our new Tacoma, and we were treated courteously and professionally. Thanks, again, More
by TomS1
Verified CustomerEmployees Worked With
November 12, 2019
Repeat Customer Everyone is polite. Missy Gough is a great customer service ambassador for the Gates Company. I will recommend highly. Got the great truck I wanted. Everyone is polite. Missy Gough is a great customer service ambassador for the Gates Company. I will recommend highly. Got the great truck I wanted. More
by JIMBERG44
November 10, 2019
Missy Gough was wonderful to work with. The process from start to finish was clear and concise. They had the vehicle on the lot and I could drive away very satisfied. start to finish was clear and concise. They had the vehicle on the lot and I could drive away very satisfied. More
by Erika B.
Employees Worked With
Missy Gough
November 07, 2019
Excellence Best customer service I have experienced. There is never a let down and i never feel as if I’m getting overpriced like most dealerships make you feel Best customer service I have experienced. There is never a let down and i never feel as if I’m getting overpriced like most dealerships make you feel. I go no other place for service on my Toyotas. More
by ERIKCLAPSADDLE
Employees Worked With
N/A
November 04, 2019
Hands down the best car buying experience from start to fini From the first contact to waving goodbye as I drove away in my new vehicle, this was the best pruchasing experience I have ever had! Easy to deal wit From the first contact to waving goodbye as I drove away in my new vehicle, this was the best pruchasing experience I have ever had! Easy to deal with, very efficient with my time and on top of all that, the absolute best price! Could not be happier with my decision to purchase my new Toyota from Gates! More
by Super Camryman
Employees Worked With
Other Employees :
Mike Fahey, Drew Ummel, Paris Dickinson, Landon Wiegand
November 04, 2019
Mike is really great to work with. Mike was really great to work with. We felt like we had known him for years - Very knowledgeable and personable and he did not make us feel obligate Mike was really great to work with. We felt like we had known him for years - Very knowledgeable and personable and he did not make us feel obligated or pressured to buy on the spot.... He walked us through the process step by step. It was a great over all experience and we would recommend both Mike and Gates to anyone looking to buy a car..... More
by bvz0929
Employees Worked With
Mike Fahey, Paris Dickinson
November 04, 2019
Love my new car Leased in 2017 from Missy, went back to see about upgrading. Missy wasn't in, so Robert asked a few questions and showed me the perfect car! Missy c Leased in 2017 from Missy, went back to see about upgrading. Missy wasn't in, so Robert asked a few questions and showed me the perfect car! Missy came in as the number crunching was on and they worked together to finish the deal. If I ever decide to trade in my bronze baby, I will definitely go back to Gates! More
by BRENDA.KIRKHAM
November 01, 2019
Disrespectful service advisors Especially that smug xxxxxxx Brandon I think his name is, that person needs customer service training ASAP and needs to learn respect to other persons Especially that smug xxxxxxx Brandon I think his name is, that person needs customer service training ASAP and needs to learn respect to other persons More
by ARCHULETA.DOMINIC
Employees Worked With
Brandon Crimmins
October 30, 2019
Gates Service. Gates was able to schedule my vehicle for service very quickly. The necessary work was explained to me thoroughly and completed quickly as well. I was Gates was able to schedule my vehicle for service very quickly. The necessary work was explained to me thoroughly and completed quickly as well. I was also very happy with the quality of work. More
by TDHEATH0414
Employees Worked With
Samantha Six
October 30, 2019
Same ownership but better salesmen Was recommended to Chris Johnson by a coworker and was extremely pleased with how everything went. Chris was by far a better salesman than anyone from Was recommended to Chris Johnson by a coworker and was extremely pleased with how everything went. Chris was by far a better salesman than anyone from Gates Chevy World. We did a more thorough test drive that helped me make a much more informed decision compared to Chevy. He also listened to what I wanted in a car instead of picking cars for me. I don’t recall the manager’s name, but both he and Chris also listened to what I could afford payment wise and the deal was made. Can’t remember the finance manager either but he was very detailed in the paperwork. Explained everything to me. Highly impressed. Both Toyota and Chevy World are by Gates but Toyota has the better salesmen hands down. Will definitely recommend my family there instead. More
by BuenoandCollie
Employees Worked With
Christopher Johnson
