Gates Toyota

Missy was very helpful and not pushy! We had a wonderful experience working with Missy Gough at Gates Toyota! She answered all our questions and made sure we were satisfied before we left We had a wonderful experience working with Missy Gough at Gates Toyota! She answered all our questions and made sure we were satisfied before we left the dealership! I would recommend her to anyone looking for a new vehicle! More

Normal Everything went good. Got right in and the wait was under an hour. Comfortable lounge to wait in, wish they would of washed my car. Everything went good. Got right in and the wait was under an hour. Comfortable lounge to wait in, wish they would of washed my car. More

It was ok The timing was great, but I didn't get a clear answer on why I needed one oil change (38.50) vs the cheaper one. I just wanted the basic oil change no The timing was great, but I didn't get a clear answer on why I needed one oil change (38.50) vs the cheaper one. I just wanted the basic oil change nothing special. Just didnt feel I got a clear answer. Very strange. If the 38.50 oil change was necessary I just needed to be told that but just seemed not very clear. Thank you More

Choices I have trouble making choices. The sales associate (Missy) was very helpful and patient with me. I knew I wanted a Sienna but wasn’t sure about all th I have trouble making choices. The sales associate (Missy) was very helpful and patient with me. I knew I wanted a Sienna but wasn’t sure about all the possibilities of model I wanted. She asked all the questions to help me get to what I thought I wanted. We eliminated several choices until I finally was satisfied with my final choice even though it took 2 days to get there. Still she was very patient and grateful that I could finally make my decision. I am very pleased with my 2020 Sienna XLE. More

The Service Team is Greatly Appreciated These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. More

Excellent Service throughout. Great customer service my 2nd brand new car from Gates wouldn't go anywhere else. Love my Toyotas thee best. Fast service and fast Service throughout. Great customer service my 2nd brand new car from Gates wouldn't go anywhere else. Love my Toyotas thee best. Fast service and fast delivery. More

Quick and easy 5K maintenance on my lease. Gates was super quick with the 5K maintenance for my lease. I was able to get an appointment the same day I called, which got me in and out within 25 Gates was super quick with the 5K maintenance for my lease. I was able to get an appointment the same day I called, which got me in and out within 25 minutes. The customer service was great as well and everyone was upbeat and friendly. Also love that Toyota covers the cost of the maintenance. More

Great Customer Service (nice) The price was within my budget and the service was nice great job everyone will definitely be back for all my repair on my Rav 4 The price was within my budget and the service was nice great job everyone will definitely be back for all my repair on my Rav 4 More

Brake job (*calipers) completed perfectly. Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, pe Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, performing great again. Thanks. More

Fast & efficient your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out More