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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
January 29, 2019
I needed my first oil change on my 2017 car. I needed my first oil change on my 2017 Corolla and the service person also noted that my car had a recall on it. They were able to provide the servi I needed my first oil change on my 2017 Corolla and the service person also noted that my car had a recall on it. They were able to provide the service all at the same time. More
by MCHAMADA1
Verified CustomerEmployees Worked With
January 29, 2019
Go, Gates. Go. I was happy with my recent shopping experience at Gates Toyota in South Bend, Indiana. I had originally planned to window shop for a week and then mak I was happy with my recent shopping experience at Gates Toyota in South Bend, Indiana. I had originally planned to window shop for a week and then make my purchase one week later; however, the salesman, Marcus Tanner directed to to a C-HR which was similar to one that I had my eye on at Heart City. The white body/black roof C-HR was in stock. Wonderful. I felt the sales mgr and Marcus presented me with a fair price. Therefore I went ahead a put money down on my choice to hold it. The only thing that was disappointing was that when I got home with the new vehicle I realized there were no “winter weather” floor mats included in the deal. With that aside, overall I am very pleased with Gates Toyota. I like the quality and style of the C-HR and the friendliness of the sales staff. More
by PUPFICTIONBOOKS
Employees Worked With
Other Employees :
Sales Mgr whose name I don’t recall was very helpful too.
December 24, 2018
Prompt, Fast, Complete Service Called early in the morning and they were able to set an appointment for the same day. Got several emergency things taken care of at a good price. Gre Called early in the morning and they were able to set an appointment for the same day. Got several emergency things taken care of at a good price. Great service! Great value! More
by Dohn
Employees Worked With
Brian Toole
December 18, 2018
Parts Install on New Vehicle Friendly staff, great service. Was in and out in an hour. Was exactly how long I expected for the work being performed. Was quoted 2 hours for a 1 Friendly staff, great service. Was in and out in an hour. Was exactly how long I expected for the work being performed. Was quoted 2 hours for a 1 hour job. More
by ZBLUEBOX
Employees Worked With
I don't remember
December 11, 2018
Very accommodating Nathan was very helpful. The process was quick. I'm very pleased with the car. I'm not used to being a car from a dealership but they made the process Nathan was very helpful. The process was quick. I'm very pleased with the car. I'm not used to being a car from a dealership but they made the process pleasant. More
by Mary Peters
Employees Worked With
The young black man who did my financial paperwork was very thorough and patient.
December 11, 2018
Oil change under Toyota Care Under Toyota Care I am used to being taken care of at the first desk in the service bay, this time I was dismissed to go to another desk but then at c Under Toyota Care I am used to being taken care of at the first desk in the service bay, this time I was dismissed to go to another desk but then at check out I had to go back to the original desk. I was told that all customers under Toyota Care are required to do that. I did not like how I was treated. As a long term customer, this is my fifth lease thru Toyota, this is by far the most inconsiderate I was treated. The service end was fine and I got to see Mike Feahy but customer service really needs to be worked on. More
by HEALTHSTEPSRD
Employees Worked With
Mike Feahy
December 10, 2018
Maintenance Service I was in and out in less time than stated. All my questions were answered. I was assured that if I had any other questions please feel free to conta I was in and out in less time than stated. All my questions were answered. I was assured that if I had any other questions please feel free to contact the service droartment. More
by TAZ2306
Employees Worked With
I don't remember his name
December 09, 2018
Car maintenance Came in for routine maintenace, tire rotation, check the fluids , found I needed an indoor filter for the interior heating component, don’t believe it Came in for routine maintenace, tire rotation, check the fluids , found I needed an indoor filter for the interior heating component, don’t believe it had been changes recently More
by Ernie
Employees Worked With
Brian Toole
December 09, 2018
Last purchase of the day We went in just before closing only to see the color of the RAV4 Limited, but we (and the wonderful staff at Gates) stayed way beyond closing to finis We went in just before closing only to see the color of the RAV4 Limited, but we (and the wonderful staff at Gates) stayed way beyond closing to finish the sale. Thanks to all! More
by Bilbo
Employees Worked With
Missy (sales), Landon (finance)
December 09, 2018
Got the 38.80 oil change, plus 1 Toyota wiper She tried to charge me 76 something, but to her credit adjusted it to70. And change. Not horrible but not good! Could improve on this. She tried to charge me 76 something, but to her credit adjusted it to70. And change. Not horrible but not good! Could improve on this. More
by jkaniuga
Employees Worked With
Did not get her name.
