
Gates Toyota
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
They don’t have any good professional experience service stn peoples. No one knows to how to resolve the problem. Bcoz of one problem I have to handle lots of botheration and trouble.... stn peoples. No one knows to how to resolve the problem. Bcoz of one problem I have to handle lots of botheration and trouble.... More
I have been using Gates Toyota for service every 5,000 miles since I purchased my first Rav 4 in 2003. The staff is professional and very personable and the waiting room is clean and comfortable. miles since I purchased my first Rav 4 in 2003. The staff is professional and very personable and the waiting room is clean and comfortable. More
The service member who signed me in was polite and helpful. It was my first time there and 1st time ever owning a Toyota. Also the member who checked me out was able to answer my questions and was als helpful. It was my first time there and 1st time ever owning a Toyota. Also the member who checked me out was able to answer my questions and was also polite.... I’ll be back... may even buy a car there someday soon as I’m looking to transfer from being a Ford man and possibly becoming a Toyota man More
I had a break down on the highway and Gates was able to fix my car in just a few hours. They shuttled me home while my car was being fixed thank you guys. fix my car in just a few hours. They shuttled me home while my car was being fixed thank you guys. More
Dealer used to wash car with service and now didn't. Price for service is on high end of national average. Service was quick and I was informed of anything needed. Price for service is on high end of national average. Service was quick and I was informed of anything needed. More
Great place for service. They are always polite, and do a good job. They fix your car the first time. I do miss the car wish service though. good job. They fix your car the first time. I do miss the car wish service though. More
Service was quick and efficient , waiting room was comfortable, hopefully soon we can get back to normal and provide complimentary coffee, overall a good experience comfortable, hopefully soon we can get back to normal and provide complimentary coffee, overall a good experience More
Excellent customer service and work was completed within the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell servi the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell service or parts that are not necessary! More
Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple of bad things that is going on with my truck and the proof was in the videos not just hearing it from the service dept. or having to have a tech show me actually in the bay. More
Very helpful and understanding when it came time to diag the problem and then let me know what they found and how much it would be to fix it, it was nice that they were not pushy in anyway to get me to spen the problem and then let me know what they found and how much it would be to fix it, it was nice that they were not pushy in anyway to get me to spend money. More