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531 Reviews of Gates Toyota - Service Center
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June 08, 2020
I hate that I have to take my car here because it’s no other Chevy dealership around but I’ve had my car almost 3 years and every time I’ve taken it to gates I’ve come back with issues with the service th other Chevy dealership around but I’ve had my car almost 3 years and every time I’ve taken it to gates I’ve come back with issues with the service they provided More
by lgoodman520
Verified CustomerEmployees Worked With
June 08, 2020
Great and clear communication as to what was needed, recommend, and to be aware of items during the visit. Customer representatives were great as always. recommend, and to be aware of items during the visit. Customer representatives were great as always. More
by JOHN.J.GULANICK
Employees Worked With
Other Employees :
Drew Ummel
June 04, 2020
I had to go in to get a new battery in my Tacoma. Service was very quick to take the truck in and everyone was friendly. was very quick to take the truck in and everyone was friendly. More
by annat
May 29, 2020
Great service! Scheduled an appointment for routine maintenance and new tires. As usual, the inspection was thorough and done in a timely manner. The van drives ju Scheduled an appointment for routine maintenance and new tires. As usual, the inspection was thorough and done in a timely manner. The van drives just like the first day I bought it! More
by HM
Employees Worked With
May 26, 2020
Outstanding - As Always! Gates Toyota has always provided me with outstanding, friendly experience. Whether it was sales or service, I always felt like my needs were professio Gates Toyota has always provided me with outstanding, friendly experience. Whether it was sales or service, I always felt like my needs were professionally meet. Waiting area always spotless and a pleasant to wait. More
by KWSAVR
May 26, 2020
Appointment I had an issue with my 4 Runner and got in right away & fixed. Hats off to Brian who did an excellent job of servicing my vehicle. I had an issue with my 4 Runner and got in right away & fixed. Hats off to Brian who did an excellent job of servicing my vehicle. More
by FVOYNOVICH
Employees Worked With
May 22, 2020
Excelent job Called for oil change, was prompt getting us in. Did offer hand sanitizer for our use, & car was sanitized before we got it back. Didn't take long & t Called for oil change, was prompt getting us in. Did offer hand sanitizer for our use, & car was sanitized before we got it back. Didn't take long & took advantage of the free car wash also. More
by ECOLA8081
Employees Worked With
May 21, 2020
I came to you in sometime in March to get my tire fixed because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my war because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my warranty I called and asked you all about that y'all telling me I have credit with y'all know I do not want credit I want you to send my money to me thank you More
by JACCIM39
Employees Worked With
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
by GUY.LATHION
Employees Worked With
Other Employees :
There was a nice young lady at service desk
May 17, 2020
Good service Spartan Toyota is our go to dealership in Lansing, Michigan. Recently purchased a cargo net for our 2020 Highlander. Item was available within 3 days. Spartan Toyota is our go to dealership in Lansing, Michigan. Recently purchased a cargo net for our 2020 Highlander. Item was available within 3 days. The service was lacking as only one employee was at the Parts Desk assisting another customer. Waited way too long just to pick up net. No offer to have anyone else help me. More
by GREENPHANTOM53
Employees Worked With
Do not recall.
