Gates Toyota - Service Center

Great service I brought my 2018 Avalon in for service, and the team at Gates Toyota did not disappoint. They got me in 15 minutes before my appointment, and out 30 I brought my 2018 Avalon in for service, and the team at Gates Toyota did not disappoint. They got me in 15 minutes before my appointment, and out 30 minutes early. More

Very helpful did more then I expected Good service and work they finished the job in half the time. Brain keep me posted as they work and if there were any problems. Good service and work they finished the job in half the time. Brain keep me posted as they work and if there were any problems. More

Great Service I been a customer of Gates Toyota since 2002. I have found their service reps and technicians to open and honest. They are very friendly to me and I I been a customer of Gates Toyota since 2002. I have found their service reps and technicians to open and honest. They are very friendly to me and I notice all customers. They treat my vehicles (3) as if they were their very own. This is true of Sales, Service, and Finance. I do not hesitate to recommend Gates Toyota, nor will I, as long as they continue in the future as they have in the past. There may be room for improvement in some areas, but, I would find it to be a small matter of tweakiing the great work they do. More

Epitome of Customer Service Long time customer- over 30 years. Their expertise is surpassed by none! We wouldn't take any of our Toyota vehicles anywhere else. We've never been d Long time customer- over 30 years. Their expertise is surpassed by none! We wouldn't take any of our Toyota vehicles anywhere else. We've never been disappointed with service or sales. More

Recall work Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Than Prompt and professional service They got me in on time and completed the work ahead of schedule. Friendly and courteous from beginning to end! Thanks ! More

Great Service at Gates Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates fo Gates did a great job fixing our vehicle. They went out of their way to make our car repair as successful as possible. We highly recommend Gates for their friendly, efficient, and good work. More

Took quite a long time I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arrov I have been coming to Gates Toyota for oil changes for 6 years. Had never had a problem until the last year, culminating with this last visit. I arroved at 6:55 and my vehicle was not done with its oil change until just after 9am. I was sitting in the waiting room talking with 2 other customers who arrived at 7:50 and 8am and were both finished and out of there by 8:55. I was told it was supposed to be first come, first serve by the employee working the desk and he apologized for the wait. This has now happened 3 times in the last 1.5 years which is very frustrating. Would just warn people that you might be there for a while if you go for an oil change. More

Rotate tires Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like they do at other dealerships I've purchased from. Its just a courtesy but shows a real dedication and hoes the extra mile to demonstrate a commitment to customer satisfaction. More

New Service representative Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I w Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I will return in 5K. More

Normal It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. More