Gaudin Ford
Las Vegas, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fabulous Sales and Finance Staff! Please look no further than Gaudin Ford for your next car or truck buying experience. This is the second vehicle purchase for us from them and both t Please look no further than Gaudin Ford for your next car or truck buying experience. This is the second vehicle purchase for us from them and both times their integrity and professionalism has shown through the entire process. More
Very accommodating. I had contacted the dealership the previous day and told Adam Porter the sales associate what I was looking for. The next day he met with us and had a I had contacted the dealership the previous day and told Adam Porter the sales associate what I was looking for. The next day he met with us and had a truck already picked out. And it was what I was looking for. No waiting or shopping the computer, we got right to it. More
Repeat buyer Johnny is very professional Bought 2 cars with Johnny and would recommend him to anyone thanks for the great customer service that you bring to your customers thanks again Bought 2 cars with Johnny and would recommend him to anyone thanks for the great customer service that you bring to your customers thanks again More
Great price , no hassles Great price. Great salesman. Quick . They didn’t have in stock but were able to get vehicle from another dealer. Clear straight forward transaction. F Great price. Great salesman. Quick . They didn’t have in stock but were able to get vehicle from another dealer. Clear straight forward transaction. Found me additional rebate. More
Outstanding Service! Great, no hassle first class customer service! I will be back for future purchases. Terry and George worked to give us a great experience. No longer a Great, no hassle first class customer service! I will be back for future purchases. Terry and George worked to give us a great experience. No longer a "Chevy Guy". More
Great experience start to finish the guys and gals over at gaudin Ford really took care of me. I was replacing a totaled vehicle and they were very caring and compassionate. Was prepa the guys and gals over at gaudin Ford really took care of me. I was replacing a totaled vehicle and they were very caring and compassionate. Was prepared to spend the whole day purchasing a vehicle and ended up in and out of there with my new car in half the time I expected. All around just an awesome experience. More
Excellent customer service I purchased my first new Ford from Gaudin Ford in early 2001 when they where on the east side of Las Vegas. Their customer service is top notch and th I purchased my first new Ford from Gaudin Ford in early 2001 when they where on the east side of Las Vegas. Their customer service is top notch and they have always treated me with respect so good I have purchased four more new vehicles from them since. I recently purchased a 2019 F-350 dually and I absolutely love this truck. Gaudin Ford went above and beyond to make my experience as painless and smoothly as could be . Everything my salesman Igor said he would do he did . I not only got a great internet price before I went to the dealership for my new truck I got top dollar for my trade in which gave me a very handsome down payment. I got low payments for the new truck. Being prior military and retired LEO honesty for me is the best policy and over the years Gaudin Ford has been honest with my dealings with them always. I called my wife to come look at the new truck at the dealership and she traded her 2015 Yukon Denali for a 2020 explorer Limited the same day I purchased my truck because there was no pressure to buy by Igor our salesman and he took the time to listen to her with questions she had and didn’t rush our decision. Gaudin Ford rocks..... I absolutely will recommend this dealership to anyone who ask . I am a diehard Ford fan always have been and always will be and the only dealership I will buy from is Gaudin Ford. Thank you for great customer service and Ford Credit for rewarding loyal Ford customers with great rates . More
Worst Service Shop Ever I would not recommend the service shop at Gaudin Ford to my worst enemy. The dreadful / possibly corrupt customer service starts at the top with the I would not recommend the service shop at Gaudin Ford to my worst enemy. The dreadful / possibly corrupt customer service starts at the top with the service manager, Lisa Contreras. After one quick conversation with her (after waiting two hours), I understood completely how she has fostered a culture of money first; customer last. When promised nothing would be done to my car for several days, I called for a tow to get reasonable timeliness of service elsewhere. Unbeknownst to me, this disaster of a service shop then allegedly conducted a "diagnosis" without moving my car and refused to let me take my car, holding it hostage with an insane diagnosis fee. Worse yet, the estimate for my car repair was three times the cost that other shops provided and I was told it would take at least a month to complete a 4-8 hour job. When given an opportunity to resolve this obvious mess, Lisa not only lacked empathy for my situation, but she was threatening and demeaning in her approach, clearly treating me as less than a customer and making every effort to swindle and then quickly get rid of me. As for the staff below her: one only has to consider that if she made it to the top of the office pyramid, those left in her wake must have been even more atrocious. In my experience with them, this was absolutely the case, too. I would much rather walk for transportation before I would ever consider the Gaudin Ford service shop. I would probably have to walk anyway if this cesspool actually worked on my vehicle. More
Don't business here or purchase from another state. The management team would not stop calling and emailing me to try to get me to come in. When I finally came in they did there song and dance to get me The management team would not stop calling and emailing me to try to get me to come in. When I finally came in they did there song and dance to get me to buy. I am from out of town so I didn't know Nevada's rule about car buying Ex. Once you drive it off the lot it's yours so good luck trying to get anything taken care of after that.(the salesman should have a least told me that) I understand trying to make a sale but at the cost of the company's reputation that's not good for business. I called up to the dealership several times to try to anything resolved I even spoke with the GM and he stated that he would get with his team to help me out and he would get back in touch with me. I have not received a call or email from anyone on his about my situation. My neighbor saw on the license plate holder where I made my purchase and said you went to the wrong Ford dealership.... These was his words not mines (that dealership will F@%k you) Bottom line is this is my 1st and last time doing business with Gaudin Ford worst experience ever. More
Ford Escape Purchase The dealership team was great. They all worked together to complete the deal. George worked with my daughter and I over all our questions and at the The dealership team was great. They all worked together to complete the deal. George worked with my daughter and I over all our questions and at the end of the day, we came to agreement on a package for the car. More