Gerald Subaru of Naperville - Service Center

It was my first service at Subaru for my new forester touring. Donna was exceptional. Very polite, helpful and friendly. She was meticulous in tracking down the nail in my tire, accomodated me for a next touring. Donna was exceptional. Very polite, helpful and friendly. She was meticulous in tracking down the nail in my tire, accomodated me for a next day appointment and explained the servicing steps and was very courteous and very pleasant to work with. 5 stars to Donna for her professional service ! Sam More

Service department makes the dealership Over the years I have learned the most important aspect of an auto dealership relationship is its service department. Gerald Subaru has cemented our b Over the years I have learned the most important aspect of an auto dealership relationship is its service department. Gerald Subaru has cemented our business, based on its excellent service department. More

My service advisor is Colin Miranda. He has looked after my car since I drove it off the lot 30 months ago. My car runs great! my car since I drove it off the lot 30 months ago. My car runs great! More

Auto Status Report Collin Miranda very professional & pleasant to deal with & explaining services & cost. It was positive experience & will continue with Gerald Subaru Collin Miranda very professional & pleasant to deal with & explaining services & cost. It was positive experience & will continue with Gerald Subaru for service. Thanks Mary Bartusiak More

I have been getting my scheduled service done here for the past 5 years. I always connect with Collin Miranda as my Service Advisor because he is knowledgeable and very thorough throughout the drop off, s the past 5 years. I always connect with Collin Miranda as my Service Advisor because he is knowledgeable and very thorough throughout the drop off, service writing, and pick up of my Subaru Outback. The dealership is clean and provides a safe and clean waiting area for service customers. I believe the service and repair prices to be fair and I always use a coupon. More

Donna, was wonderful in getting my car serviced She went out of her way to make sure my car was taken in a timely manner. She was on the top of letting me know updates, & was able to provide me a loaner whe out of her way to make sure my car was taken in a timely manner. She was on the top of letting me know updates, & was able to provide me a loaner when I needed one. GREAT Service from her. I would not hesitate to call her.Thanks Donna for all you did. More

I have driven Subarus since 1986. The service at Gerald is most of the reason. Collin Miranda is efficient, and checks to make sure that the work performed is correctly done. He keeps me informed as to wha is most of the reason. Collin Miranda is efficient, and checks to make sure that the work performed is correctly done. He keeps me informed as to what is done. I feel very comfortable with him and Chuck Dziak, the Service Manager. Great people. A pleasure to deal with! More

Kelly Thomas was an excellent Subaru support professional! She was thorough and informative. I think this service is great on the part of the Gerald Subaru dealer I dealt with in my leasing a S professional! She was thorough and informative. I think this service is great on the part of the Gerald Subaru dealer I dealt with in my leasing a Subaru Forester! More

They are Very kind and fair people, At any point I did not feel like I was being pressured to buy. I love my new car. not feel like I was being pressured to buy. I love my new car. More

Awesome Service This recent car purchase was one of the best car sales experiences we've ever had, thanks to Jeff Walker. We came in for a new battery on our 2016 Ou This recent car purchase was one of the best car sales experiences we've ever had, thanks to Jeff Walker. We came in for a new battery on our 2016 Outback & left with a 2020 Outback. While waiting for the battery replacement, Jeff saw us checking out the new cars. He took time to answer all of our questions, listened to our comments, sent us off for a test drive, then advocated to get us the best deal possible without it having to take all day. More