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Germain Lexus of Easton

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
628 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 628 reviews

May 23, 2025

Excellent customer service. They kept me aware of the status of my car with calls. More

by Lch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Germain Lexus of Easton responded

Thank you for stopping by to leave Germain Lexus of Easton a wonderful review!

May 17, 2025

Professional, courteous and knowledgeable. I have bought 2 cars now from Bob Havely and would recommend him More

by Sallmpers503@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton again, Sal! We're delighted to hear that Bob provided a professional and courteous experience. We appreciate your recommendation and look forward to serving you in the future!

May 12, 2025

My sales person was Candance. Never go to this dealership! She never had the car cleaned when she knew I was going to be there two days later. Very unprofessional and knew absolut More

by Lipps3050
Recommend Dealer
No
Employees Worked With
Candice Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Germain Lexus of Easton responded

I'm sorry to hear about your car-buying experience with our team. We strive for professionalism and thoroughness, so it's disappointing you were left feeling otherwise. Please reach out if you'd like us to address any unresolved concerns or discuss this further. Thank you, Shane Kitts - Pre-Owned Sales Manager - 614-383-4142

May 10, 2025

I and my husband went to an Eastern Lexus Dealer looking for the Lexus RX 350. The Salesman Cameron Armstrong, is friendly. He took his time to explain to us. Mr.Armstrong, he didn't pressure us to buy a ca More

by Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Germain Lexus of Easton responded

Natalie, we're delighted to hear that Cameron provided a pressure-free experience and helped you find your new Lexus RX 350 at Germain Lexus of Easton. Enjoy the ride, and thank you for recommending us to your friends!

May 08, 2025

Germain is always great but Donna is the reason! All my 50 plus years dealing with Dealerships Donna has always been the best at what she does and is always personable and respectful!!! She rocks !! More

by paul1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Germain Lexus of Easton responded

Thank you for the fantastic feedback! We're delighted to hear that Donna has made such a positive impact on your experiences with Germain Lexus of Easton. We'll be sure to pass along your kind words!

May 04, 2025

Friendly staff, well organized and welcoming. It also smells good and very clean. I had a nice experience. More

by kcarpenter1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Germain Lexus of Easton responded

We're delighted to hear you had a pleasant experience with our friendly and organized team at Germain Lexus of Easton. Thank you for your kind words, and we look forward to welcoming you back soon!

April 30, 2025

James is always professional, courteous, and helpful when I bring my car in for service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Germain Lexus of Easton responded

Mike, we are happy to hear that James was professional! Thank you for sharing your kind words and leaving Germain Lexus of Easton a five-star review!

April 27, 2025

Germain Lexus has been great to work with. They are professional, efficient, helpful and treat each customer with respect. More

by bob13lapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive experience with Germain Lexus of Easton! We're delighted to hear that our team provided professional and respectful service. We look forward to assisting you again in the future!

April 26, 2025

The greeting of us at the time of the arrival was excellent. The check-in procedure was equally as enjoyable. I believe Customer Service could very easily be the middle name of Germain Lexus. Thank y More

by Jameswhankins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna- 5 stars
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Apr 28, 2025 -

Germain Lexus of Easton responded

James, we're delighted to hear that you had such a positive experience with us at Germain Lexus of Easton. Our team takes pride in providing excellent customer service from start to finish. Thank you for your kind words!

April 21, 2025

I called last minute and got a routine maintenance appointment for that day at a time convenient for me. They discovered a problem with a tire I had purchased from them and were able to cover it under More

by ungamunga@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
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Apr 21, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton could accommodate your last-minute appointment and address the tire issue under warranty. Thank you for recognizing our professional staff, we're always here to help!

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