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Germain Lexus of Easton

Columbus, OH

5.0
622 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 622 reviews

April 30, 2025

James is always professional, courteous, and helpful when I bring my car in for service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
May 01, 2025 -

Germain Lexus of Easton responded

Mike, we are happy to hear that James was professional! Thank you for sharing your kind words and leaving Germain Lexus of Easton a five-star review!

April 27, 2025

Germain Lexus has been great to work with. They are professional, efficient, helpful and treat each customer with respect. More

by bob13lapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
Apr 29, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive experience with Germain Lexus of Easton! We're delighted to hear that our team provided professional and respectful service. We look forward to assisting you again in the future!

April 26, 2025

The greeting of us at the time of the arrival was excellent. The check-in procedure was equally as enjoyable. I believe Customer Service could very easily be the middle name of Germain Lexus. Thank y More

by Jameswhankins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna- 5 stars
Apr 28, 2025 -

Germain Lexus of Easton responded

James, we're delighted to hear that you had such a positive experience with us at Germain Lexus of Easton. Our team takes pride in providing excellent customer service from start to finish. Thank you for your kind words!

April 21, 2025

I called last minute and got a routine maintenance appointment for that day at a time convenient for me. They discovered a problem with a tire I had purchased from them and were able to cover it under More

by ungamunga@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
Apr 21, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton could accommodate your last-minute appointment and address the tire issue under warranty. Thank you for recognizing our professional staff, we're always here to help!

April 20, 2025

My salesperson, Brian Scott, was friendly, extremely helpful and patiently answered all of my questions. His knowledge, customer service and professionalism made the car buying process much easier. Tr More

by shadsmi
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Apr 21, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Brian and Trey made your experience at Germain Lexus of Easton smooth and enjoyable. Thank you for recommending us!

April 18, 2025

The service was very professional and the pricing estimate for the service was accurate and fair. More

by jmoneill_6185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Nelson
Apr 18, 2025 -

Germain Lexus of Easton responded

Thank you for leaving Germain Lexus of Easton a five-star review! We are happy to hear that our team was professional and fair.

April 03, 2025

Met by Cindy. Helped by Kevin Daniels. Both very positive and helpful with car appointments. Kevin very easy to talk to. Would definitely recommend Germain Easton More

by Lcarey106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin daniels, Keith Nelson
Apr 04, 2025 -

Germain Lexus of Easton responded

Thank you for recommending Germain Lexus of Easton! We're delighted to hear that Cindy and Kevin provided such positive assistance with your car appointments. We appreciate your feedback and look forward to serving you again in the future!

March 28, 2025

Terri Layman was very professional. and worked hard to get us the deal we wanted. We are completely satisfied. More

by Es350owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Pascoe, Terri Layman
Mar 31, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Terri provided a professional and satisfying experience at Germain Lexus of Easton. Thank you for sharing your positive feedback, and enjoy your new vehicle!

November 19, 2024

I had a great purchase experience at Germain Lexus. Our sales person, Candice Ortega delivered a perfect car and a frictionless transaction. No upsell pressure either. Kevin Ngorn, Technology Speci More

by meg2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Candice Ortega, Kevin Ngorn
February 17, 2024

Excellent support and service through the car research and buying process. Jordan Hall is excellent and went above and beyond. More

by R Weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Hall
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