Germain Lexus of Easton

Sales pitch My salesman gave me a feeling of importance even though it took a long time to wrap the deal with the sales manager. Zach is a pro, friendly and thoro My salesman gave me a feeling of importance even though it took a long time to wrap the deal with the sales manager. Zach is a pro, friendly and thorough. I would definitely deal with him. Worth mentioning More

The best experience ever The sales rep was extremely knowledgeable, answering all of our question. Taking the time to understand not just what we wanted, but what we needed. W The sales rep was extremely knowledgeable, answering all of our question. Taking the time to understand not just what we wanted, but what we needed. When we Germain Lexus of Easton, not only did we gain a new car, we gained new family member. Thanks Zach Johnson, you are simply the best More

Very friendly and helpful Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to hel Bob and JB worked with me on several occasions. Bob and JB were very helpful and friendly. Bob sold us the car and JB met with me several times to help me understand the technology in the car. I worked with Ken because my license plates were delayed coming in. I do not think he was personable or friendly. He was unapologetic for the delay in my license plates. When I asked him why didn't anyone contact me to let me know my license plates would be delayed he was very curt and rude. Working with Ken was the only bad experience I had at this dealership. Overall, I am very happy with my experience and I would refer my friends to work with Bob and JB. More

Excellent experience Zach and the dealership were great in helping me surprise my husband with an early Christmas gift, complete with a bow! They even got in on the surpr Zach and the dealership were great in helping me surprise my husband with an early Christmas gift, complete with a bow! They even got in on the surprise by fibbing a little to get him into the showroom so we could surprise him. Thanks to Zach for creating a wonderful experience for us to remember for years to come. More

one of the best car buying experiences! This was the first time we were buying Lexus, and this dealership made our experience quite pleasurable. Everyone at the facility were knew their ro This was the first time we were buying Lexus, and this dealership made our experience quite pleasurable. Everyone at the facility were knew their role and the process was smooth. More

Excellent technology support I needed help with my Bluetooth after purchasing a new phone. When I called the main number, the person who answered was actually a tech support perso I needed help with my Bluetooth after purchasing a new phone. When I called the main number, the person who answered was actually a tech support person. She asked if she could call back at a specified time since I was driving. She called at the specified time and was very helpful, personable, and knowledgeable. Great service, awesome staff at this dealership. More

Overall positive new car buying experience My husband and I went into this dealership to start the process of data gathering to determine what new car we wanted to buy. We planned to look at se My husband and I went into this dealership to start the process of data gathering to determine what new car we wanted to buy. We planned to look at several brands. However, they made it so simple, gave us a pricr we could live with and we loved the car so much that we purchased the car that day. More

Zach johnson Zach Johnson was a fantastic salesman when we bought our new lexus. Zach was helpful,informative and personable. We will gladly send friends his way. Zach Johnson was a fantastic salesman when we bought our new lexus. Zach was helpful,informative and personable. We will gladly send friends his way. Zach was never pushy and made our experience enjoyable. More

GREAT EXPERIENCE Greg Saylor and the team at Germain Lexus of Easton are wonderful to work with. Honest people with great attention to detail. They answered all my q Greg Saylor and the team at Germain Lexus of Easton are wonderful to work with. Honest people with great attention to detail. They answered all my questions and were extremely knowledgeable. I can't see myself ever going to another dealership in the Columbus area. More

Great Experience! Greg was great, he made the process of buying easy and stress free. This is my second Lexus purchase and I will continue to come back! Thank you Greg was great, he made the process of buying easy and stress free. This is my second Lexus purchase and I will continue to come back! Thank you More