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Germain Lexus of Easton
Columbus, OH
670 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 670 reviews
June 07, 2025
The amazing thing about this dealership is that the customer service is always exceptional even when the parent company has a monopoly on Lexus dealerships in the city. Amazing! customer service is always exceptional even when the parent company has a monopoly on Lexus dealerships in the city. Amazing! More
by FOMPUNA
Verified CustomerEmployees Worked With
Other Employees :
Receptionist was fantastic, courteous, got me help, even though I had no appointment.
June 07, 2025
Good communication, friendly, professional staff. I enjoy the amenities, like loaner car, water and snacks available, car wash I enjoy the amenities, like loaner car, water and snacks available, car wash More
by BBUFF43011
Employees Worked With
June 07, 2025
Great help…. wonderful service only had to wait a little over an hour for service w be completed wonderful service only had to wait a little over an hour for service w be completed More
by MICHAELBERGER0947
Employees Worked With
June 06, 2025
Great service, nicest people, always engage on a personal level. Very much appreciate the professional and kind service. level. Very much appreciate the professional and kind service. More
by GALLOJOY06
June 06, 2025
This is the 2nd time we’ve used Preston to purchase a vehicle. He goes over everything on the car, showing all the features and even the Car Fax before you drive it. Preston makes sure the car is detaile vehicle. He goes over everything on the car, showing all the features and even the Car Fax before you drive it. Preston makes sure the car is detailed and full of gas before you drive away as well. Even with the financing, he makes sure to make the deal perfect for you! More
by anniemwhite23
June 06, 2025
Ashley explained everything clearly, was friendly and listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in More
by mszgobuckeyes
June 04, 2025
Attractive environment, efficient personnel Josh kept me informed as to my cars progress loaner very clean informed as to my cars progress loaner very clean More
by Smorris6
Employees Worked With
June 04, 2025
Great service from checking in to picking up. Loaner was great. They made sure to show me new technology in the loaner before I left. Loaner was great. They made sure to show me new technology in the loaner before I left. More
by Susan
Employees Worked With
June 04, 2025
First, I'm greeted as soon as I pull my car into the service center. I am updated before work is started on my car and when it is completed. I appreciate the communication before and during my car being service center. I am updated before work is started on my car and when it is completed. I appreciate the communication before and during my car being serviced. More
by MGREENE702
Employees Worked With
June 04, 2025
They were great! Customer service was top notch and Donna was the best. Thank you! Customer service was top notch and Donna was the best. Thank you! More
by Yacine
Employees Worked With
