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Germain Lexus of Easton

Columbus, OH

4.9
1,033 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,033 reviews

November 18, 2025

Excellent customer service, greeted quickly and kept informed throughout. Waiting room is welcoming and kept in stock with water, coffee and snacks. More

by LORIPHP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Germain Lexus of Easton responded

Thank you for the review of our team at Germain Lexus of Easton! We appreciate your business and hope to see you again down the road.

November 18, 2025

The service department and associates is an important reason I will consider the purchase of another Lexus vehicle besides the reliability of the vehicle. More

by Sconte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Germain Lexus of Easton responded

We’re so proud to read your stellar review of our service department! Thank you for choosing Germain Lexus of Easton and for sharing your support.

November 17, 2025

We bought a new car for my wife and salesperson Jordan Beathard, General Manager Josh Miller and the whole staff were really great! They made the car buying experience easy and efficient. Thank You More

by MPUSKARICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Beathard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in Technology
Nov 17, 2025 -

Germain Lexus of Easton responded

Thank you so much for sharing your experience with Jordan, Josh, and our team! We hope your wife enjoys her new car. - The Germain Lexus of Easton Team

November 15, 2025

Courteous staff, timely, explains things well, nice lounge for waiting on your car. No criticisms. More

by AHEILMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Germain Lexus of Easton responded

Aheilmann, thank you for visiting Germain Lexus of Easton!

November 14, 2025

They did not vacuums the car and fid not wash it after the service. I hoped for a nettee service . More

by ROYA_GHODSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Nov 17, 2025 -

Germain Lexus of Easton responded

We apologize for the oversight regarding your vacuum and car wash post-service. This is certainly not what we strive for, and we would like to make this up to you. Would you please reach out to me directly so I can ensure you receive your car wash? Thank you, Grant Garrison - Service Manager - (614) 383-4177

November 13, 2025

Overall it was pleasurable experience, and my technician kevin was really great to work with. More

by TheYoungLion345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Germain Lexus of Easton responded

We appreciate the fantastic review of Germain Lexus of Easton! We'll be sure your kudos reach Kevin.

November 13, 2025

Sales team led by Bob Havey was great from start to finish. Car instruction and financing all went smooth. Great car and easy to work with. More

by MARK@MARKMURPHYCPA.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with Bob and the team! We hope to see you again at Germain Lexus of Easton. Enjoy your new car, Mark!

November 12, 2025

I had an excellent experience at Germain Lexus of Easton, thanks to Ashley Hornung, the Service Center Advisor. From start to finish, Ashley provided outstanding customer service—professional, attentive, and More

by BSTACY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Germain Lexus of Easton responded

Thank you for your kind words! We’re glad to hear Ashley made your experience at Germain Lexus of Easton a great one. We look forward to serving you again!

November 11, 2025

Coming in for service here is always a pleasant experience! We really appreciate talking over what needs to be done on our car with Jeff More

by JMBHOUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Germain Lexus of Easton responded

Thank you for your kind feedback! We're glad to hear that Jeff made your service visit a pleasant one. We appreciate your business and look forward to serving you again at Germain Lexus of Easton!

November 09, 2025

Always the best service! They check everything out and provide honest feedback. The waiting room is nice. More

by Jodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Another Joshua?
Nov 11, 2025 -

Germain Lexus of Easton responded

Jodie, thank you for your kind words! We're glad our team provides thorough service and honest feedback. See you next time at Germain Lexus of Easton! Take care!