Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Lexus of Easton
Columbus, OH
1,245 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,245 reviews
August 07, 2025
Great experience at the service center! Parts came in quick and Jeff gave me updates on the repair progress! Parts came in quick and Jeff gave me updates on the repair progress! More
by SOULSISTER
Verified CustomerEmployees Worked With
August 07, 2025
Hi quality customer service with quick response time. Solid waiting room to wait for service. Solid waiting room to wait for service. More
by gavinduckwall01
Employees Worked With
August 07, 2025
Met us for our appointment on time. Explained all aspects of trade in and new purchase. Coordinated technical and finance personnel for smoth enjoyable transaction. Explained all aspects of trade in and new purchase. Coordinated technical and finance personnel for smoth enjoyable transaction. More
by ERLINGER.JAMESC
August 07, 2025
Provides excellent service in a timely manner with good reporting of items that need attention reporting of items that need attention More
by CDEASAE
Employees Worked With
August 06, 2025
Did not talk to her… either on drop off or pick up. I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the servi I understand she was with someone or somewhere when I got there. I don’t know where she was when it was done. I didn’t talk to anyone about the service .. just here’s the bill. I was a little surprised. Not enough to keep me away. More
by kquilts23
August 06, 2025
Service went very well. Once again I am pleased with doing business with Germain. Keven did the work as my service Mgr and did it well. Once again I am pleased with doing business with Germain. Keven did the work as my service Mgr and did it well. More
by DWBAGCY
Employees Worked With
August 05, 2025
Everyone at the dealership was very professional. At the same time they made you feel as if you were the only customer there. I was pleased and very satisfied with the level of service I received. I At the same time they made you feel as if you were the only customer there. I was pleased and very satisfied with the level of service I received. I would definitely recommend Germain Lexus to others. More
by DARYL.REYNOLDS
August 05, 2025
Fast efficient service center . We appreciate the use of a loaner car while we waited. We appreciate the use of a loaner car while we waited. More
by TWNORTHCOAST
Employees Worked With
August 05, 2025
Great service with clear communication and explanations, efficient completion of the work, and very nice setting - it is such a pleasure to be treated as a valued client by Germain Lexus of Easton! efficient completion of the work, and very nice setting - it is such a pleasure to be treated as a valued client by Germain Lexus of Easton! More
by john.mahan
Employees Worked With
August 04, 2025
Excellent experience! My first Lexus and I love it. Highly recommend for anyone looking for a great car My first Lexus and I love it. Highly recommend for anyone looking for a great car More
by MCRSMITH
