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Germain Lexus of Easton
Columbus, OH
998 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 998 reviews
September 16, 2025
Did not have car i wanted but worked diligently to find it. Ended up making a deal that was beneficial to both of us. it. Ended up making a deal that was beneficial to both of us. More
by DEFORD.TERRY
Verified Customer
September 15, 2025
Perfect service, knowledgeable staff, a great waiting environment and expert advice on a completely unrelated matter. environment and expert advice on a completely unrelated matter. More
by cslaughter84
Employees Worked With
This is not fair to the three wonderful people who made my experience great, wait a minute, it might have been four or five. They weren’t doing it so I remembered them, they did it to make my experience the best.
September 13, 2025
I appreciate Kevin’s knowledge of maintenance issues that impact the life of my 2019 ES. It;s comforting to have built a relationship with a “seasoned” service advisor who over the years has always taken tim impact the life of my 2019 ES. It;s comforting to have built a relationship with a “seasoned” service advisor who over the years has always taken time to explain issues that benefit the drivability of my vehicle. His calm demeanor and sage advice has kept me coming beck to Germain Lexus at Easton for years. More
by KSTRIP
September 13, 2025
I was beyond pleased with the service department. They were very helpful and accommodating to me. I came in to have an additional ignition key made. They were able to make it happen that day, even They were very helpful and accommodating to me. I came in to have an additional ignition key made. They were able to make it happen that day, even though they were very busy and I did not have an appointment. More
by francine
Employees Worked With
September 13, 2025
Courteous- efficient-friendly - great loaner. -all work completed quickly- all interactions with staff extremely positive -all work completed quickly- all interactions with staff extremely positive More
by JDB15
Employees Worked With
September 13, 2025
Great! Josh Spalding. He is professional and knowledgeable. He was helpful with the service and answered questions about warranty. Josh Spalding. He is professional and knowledgeable. He was helpful with the service and answered questions about warranty. More
by Deborah D
Employees Worked With
Joshua Spaulding
September 13, 2025
The service was phenomenal. Kevin kept me updated on all my service needs. My car is in great shape. Kevin kept me updated on all my service needs. My car is in great shape. More
by CHARLENE1949
Employees Worked With
September 12, 2025
Jeff is great! The service center is always clean and pleasant. They are very busy most of the time. Only gripe really has been that last time I was in they scratche The service center is always clean and pleasant. They are very busy most of the time. Only gripe really has been that last time I was in they scratched up my quarter panel. More
by RRCHLOE
Employees Worked With
September 12, 2025
Germain Lexus of Easton has always provided excellent service and even options for maintaining my older model IS250. They are always accommodating, and if there is ever any issue, they always do their b service and even options for maintaining my older model IS250. They are always accommodating, and if there is ever any issue, they always do their best to resolve it. You actually get the feeling that they want to provide excellent service. Everyone who’s serviced my vehicle has been awesome, but Donna has helped me many times over! Given the service they’ve been providing, I’ll absolutely continue going there for my Lexus vehicle needs! More
by Andre
September 12, 2025
Excellent service advise. Great waiting area. Repair and overall maintenance is exceptional! I highly recommend this facility! Great waiting area. Repair and overall maintenance is exceptional! I highly recommend this facility! More
by TOMANDKELLYDYAR
