Germain Lexus of Easton - Service Center
Columbus, OH
346 Reviews of Germain Lexus of Easton - Service Center
I was beyond pleased with the service department. They were very helpful and accommodating to me. I came in to have an additional ignition key made. They were able to make it happen that day, even They were very helpful and accommodating to me. I came in to have an additional ignition key made. They were able to make it happen that day, even though they were very busy and I did not have an appointment. More
Courteous- efficient-friendly - great loaner. -all work completed quickly- all interactions with staff extremely positive -all work completed quickly- all interactions with staff extremely positive More
Great! Josh Spalding. He is professional and knowledgeable. He was helpful with the service and answered questions about warranty. Josh Spalding. He is professional and knowledgeable. He was helpful with the service and answered questions about warranty. More
The service was phenomenal. Kevin kept me updated on all my service needs. My car is in great shape. Kevin kept me updated on all my service needs. My car is in great shape. More
Steve was great to work with. Got the car I wanted and it was a smooth transaction. Got the car I wanted and it was a smooth transaction. More
Jeff is great! The service center is always clean and pleasant. They are very busy most of the time. Only gripe really has been that last time I was in they scratche The service center is always clean and pleasant. They are very busy most of the time. Only gripe really has been that last time I was in they scratched up my quarter panel. More
Germain Lexus of Easton has always provided excellent service and even options for maintaining my older model IS250. They are always accommodating, and if there is ever any issue, they always do their b service and even options for maintaining my older model IS250. They are always accommodating, and if there is ever any issue, they always do their best to resolve it. You actually get the feeling that they want to provide excellent service. Everyone who’s serviced my vehicle has been awesome, but Donna has helped me many times over! Given the service they’ve been providing, I’ll absolutely continue going there for my Lexus vehicle needs! More
Excellent service advise. Great waiting area. Repair and overall maintenance is exceptional! I highly recommend this facility! Great waiting area. Repair and overall maintenance is exceptional! I highly recommend this facility! More
Friendly service and I was advised of the progress on my service. The use of a loaner is a bonus. Emergency services are top notch, polite, and reliable. service. The use of a loaner is a bonus. Emergency services are top notch, polite, and reliable. More
Germain has always done a great job for me! When I have requested a loaner during my appointment, it hasn’t been a problem. I give them my highest recommendation! When I have requested a loaner during my appointment, it hasn’t been a problem. I give them my highest recommendation! More