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Germain Lexus of Easton - Service Center

Columbus, OH

5.0
94 Reviews

94 Reviews of Germain Lexus of Easton - Service Center

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June 02, 2025

The personnel are personable professionals , dealership is clean and comfortable. Would refer to friends and family More

by DIANESCOTT1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Germain Lexus of Easton responded

Thank you for the fantastic feedback, Diane! We're delighted to hear that our team at Germain Lexus of Easton made a great impression. We appreciate your recommendation and look forward to serving you in the future!

June 02, 2025

Have brought & serviced my vehicles there for 23 years - never had a problem with anything. They are the best! More

by DWEAVER0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Germain Lexus of Easton responded

Thank you for your loyalty and support over the years! We're delighted to hear that Germain Lexus of Easton has consistently met your expectations. Here's to many more years together!

May 31, 2025

Service advisor was great. Did not oversell me. It was a great experience and would highly recommend. More

by Ryanhelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Germain Lexus of Easton responded

Ryan, we're delighted to hear you had a great experience with our service advisor at Germain Lexus of Easton. Thank you for the recommendation!

May 30, 2025

Everyone is professional, keep you informed, and I know my car is getting great care. More

by Jess13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Germain Lexus of Easton responded

Thank you, Jess. We look forward to seeing you again at Germain Lexus of Easton!

May 30, 2025

Jeff is very customer friendly & goes out of his way to make sure every detail is taken of & delivered promptly. He is definitely one of the best service employees I have worked with at Germain! More

by CROSSCYNDIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Jeff provided such excellent service at Germain Lexus of Easton! Our team is committed to ensuring every detail is handled with care. Thank you for sharing your experience!

May 30, 2025

Invoice differed from quote, but Donna made adjustments. Donna is amazing. Repetitive request for survey is annoying. More

by samnahem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Germain Lexus of Easton responded

Samnahem, thank you for your feedback! We're glad Donna was able to assist with the adjustments at Germain Lexus of Easton. We appreciate your patience and will take note of your comments regarding the survey requests.

May 29, 2025

As promised on time and all completed perfectly. Would definitely use them again for needed service More

by MICHAEL.BLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Germain Lexus of Easton responded

Michael, we're delighted to hear that everything was completed perfectly and on time at Germain Lexus of Easton. We look forward to assisting you with any future service needs!

May 08, 2025

Germain is always great but Donna is the reason! All my 50 plus years dealing with Dealerships Donna has always been the best at what she does and is always personable and respectful!!! She rocks !! More

by paul1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Lexus of Easton responded

Thank you for the fantastic feedback! We're delighted to hear that Donna has made such a positive impact on your experiences with Germain Lexus of Easton. We'll be sure to pass along your kind words!

May 04, 2025

Friendly staff, well organized and welcoming. It also smells good and very clean. I had a nice experience. More

by kcarpenter1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Germain Lexus of Easton responded

We're delighted to hear you had a pleasant experience with our friendly and organized team at Germain Lexus of Easton. Thank you for your kind words, and we look forward to welcoming you back soon!

April 30, 2025

James is always professional, courteous, and helpful when I bring my car in for service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Germain Lexus of Easton responded

Mike, we are happy to hear that James was professional! Thank you for sharing your kind words and leaving Germain Lexus of Easton a five-star review!