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Germain Mazda West
Columbus, OH
306 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 306 reviews
May 17, 2026
My experience with the sales representative was excellent. He was extremely professional and made the entire car purchasing process smooth and easy from start to finish. He explained everything cle excellent. He was extremely professional and made the entire car purchasing process smooth and easy from start to finish. He explained everything clearly and answered all my questions with great detail and patience. The process was quick and well organized, all the way through to the vehicle delivery. I truly appreciate his professionalism and outstanding customer service More
by MUHANNADMSM
Verified Customer
May 17, 2026
They were great. They promised to fix my car in the time frame what they said. They promised to fix my car in the time frame what they said. More
by CHAN_MINE2000
May 17, 2026
Very friendly and interactive customer service. Answered my questions and kept me informed of progress as the work was done. Answered my questions and kept me informed of progress as the work was done. More
by serena_case
May 16, 2026
The entire team at the dealership was professional, friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A sp friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A special thank you to Mike for keeping me updated throughout the process and making sure everything was ready for me. I truly appreciated the excellent customer service and communication. More
by MINACOZY
May 14, 2026
Friendly, courteous service department. Ron keeps customers informed and makes good recommendations based on tech assessments. Ron keeps customers informed and makes good recommendations based on tech assessments. More
by Steve S
May 14, 2026
Thank you to the Germain team, John, Gabriel, Ian and Connor. They treated me like a person and not a sales figure Connor. They treated me like a person and not a sales figure More
by LUDOUSINSKI
May 12, 2026
Couldn't be happier with my car. The service was fantastic!! Jacob was the best! Will definitely recommend to anyone looking for a car The service was fantastic!! Jacob was the best! Will definitely recommend to anyone looking for a car More
by NEALLEN24
May 12, 2026
Everything was great! I love that you give my car a car wash, and the staff are always very friendly and helpful. I love that you give my car a car wash, and the staff are always very friendly and helpful. More
by SMULVANY5
Employees Worked With
May 02, 2026
John and Cameron were both very informative, friendly and professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. More
by REARLEY0
May 02, 2026
Very clean, modern dealership with friendly service and comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of thin comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of things with prompt communication while we were planning our trip to the dealership for a test drive. Once in the dealership, Skyler, Conner and Ashley took great care of us and even went above and beyond putting a big red bow on the car when we picked it up after purchase. More
by CamryPurchase26
