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Germain Toyota of Columbus

Columbus, OH

4.5
2,692 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,692 reviews

December 01, 2020

I visited your dealership thru a Car Guru notice. I had visited quite a few other dealerships. Germaine Toyota Was very easy to deal with. John showed me the used Tacoma’s I came to see but also pointe More

by GARMSTRONG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, John Okoye, Ryan Laymon
Dec 02, 2020 -

Germain Toyota of Columbus responded

We thank you for making the trip to Columbus and allowing John the opportunity to earn your business. We know you will enjoy the ownership of your new Tacoma and we wish you many safe and pleasurable driving miles in your new Toyota. Best Regards, Rich Newsome General Manager

December 01, 2020

My experience with Germain Toyota was both professional and pleasant...the 2 staff persons that attended to me were helpful and friendly.thank you,so far i am satisfied my vehicle. More

by BANBRECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Righteous Bridges, Heather Romine
Dec 02, 2020 -

Germain Toyota of Columbus responded

Thanks for the kind rating.! We appreciate your business and hope to work with you again in the future. Best Regards, Rich Newsome General Manager

December 01, 2020

I loved working with Jared. He was wonderful. He made sure I had no doubts and I was 100% sure about my purchase. A no pressure saleman was nice! Everyone went above and beyond to make sure we were happy More

by CHRISY_OU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merriman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Germain Toyota of Columbus responded

Chrisy, Hearing that you had a stellar experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come! Best Regards, Rich Newsome General Manager

November 30, 2020

Brandon Hood did an excellent job explaining the service work, I will highly recommend Germain to buy a car or service a car. very pleased with everything. More

by BAD BOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hood
Dec 01, 2020 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation. Best Regards, Rich Newsome General Manager

November 29, 2020

I always have a great experience at this dealership. I exclusively work with Mr Gary Romine... and I have for years He is always up front and honest with me. Appreciate that out of a salesman more than More

by Anthany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Romine, Gary Romine
Nov 30, 2020 -

Germain Toyota of Columbus responded

Anthany, We are happy to hear that you got exactly what you wanted out of your car-buying experience with Gary at Germain Toyota. We wish you safe travels in your new car and look forward to seeing you again soon. Best Regards, Rich Newsome General Manager

November 27, 2020

Thank all of your team. Stay well and I will see you soon. Your crew went out of the’er way to get the job done. Shout out to the torch guy! More

by LUANNEGIGLIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Snodgrass, Brandon Hood
Nov 30, 2020 -

Germain Toyota of Columbus responded

We truly appreciate you taking the time to leave us this kind review as well as for your business. Best Regards, Rich Newsome General Manager

November 27, 2020

Service work was done on time with no problems. Service area and waiting area was clean. With the covid virus I did feel that there should be a little more distance between the seating. More

by JCOZZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joliyah Bennett
Nov 30, 2020 -

Germain Toyota of Columbus responded

Thank you for leaving us this kind review as well as for your feedback. We are pleased to know that Jo took excellent care of you. Best Regards, Rich Newsome General Manager

November 25, 2020

Nothing to complain about, my service time was very adequate! It was exact! I hope the work requested was done, was not back there to be certain. You know you sometimes see on the news where they sa More

by TRE1675790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joliyah Bennett
Nov 30, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your automotive service needs and allowing our team the opportunity to provide you with a quality and honest service experience. Best Regards, Rich Newsome General Manager

November 25, 2020

Service was done well and to my satisfaction. Germain has always treated us well. We will return for service as long as we are satisfied. More

by LOVERET03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Goodman
Nov 30, 2020 -

Germain Toyota of Columbus responded

Ensuring our guest's complete satisfaction is our ultimate goal, thank you for sharing. We look forward to our continued relationship. Best Regards, Rich Newsome General Manager

November 24, 2020

The dealership was courteous. The process was very smooth. They explained things very well. There was no hassle. The RAV4 was perfect for me. Thank you More

by Cooper
Recommend Dealer
Yes
Employees Worked With
Gus, Buddy Travis, Heather Romine
Nov 25, 2020 -

Germain Toyota of Columbus responded

Congratulations on your new Rav4. We know you will continue to enjoy the ownership of your new Toyota. Best Regards, Rich Newsome General Manager

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