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Gettel Hyundai of Lakewood - Service Center

Bradenton, FL

4.1
487 Reviews
Call Service Center (941) 747-9262

487 Reviews of Gettel Hyundai of Lakewood - Service Center

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July 06, 2023

Darin was professional, informative, kind, and respective during my visit. He made getting an oil change easy. More

by lakefish7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Gettel Hyundai of Lakewood responded

Thanks for sharing about your experience with Darrin here at Gettel Hyundai of Lakewood. We appreciate your business and hope to see you again soon! Jay Alexander General Manager

Helpful
July 01, 2023

I brought my car in for a recall and it was quick and easy. Thank you More

by BEVCARNES
Recommend Dealer
Yes
Employees Worked With
Darin Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Patterson
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Jul 04, 2023 -

Gettel Hyundai of Lakewood responded

Thank you, Bev, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jay Alexander General Manager

Helpful
July 01, 2023

Megan was very knowledgeable in her job with gettel. Whatever we asked of her she had the answer! Josh, too, was kind and efficient. More

by lorasa
Recommend Dealer
Yes
Employees Worked With
Megan Pantoja
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Jul 04, 2023 -

Gettel Hyundai of Lakewood responded

It's great to hear that Megan and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

Helpful
June 26, 2023

I am just waiting for a new part for my turn signal repairs. Devin O'Brian immediately understood my problem. More

by PIGGREM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for choosing Gettel Hyundai of Lakewood. Your feedback and rating mean a lot to us. We're glad Devin was able to help, and we hope to see you again! Jay Alexander General Manager

Helpful
June 23, 2023

It took a few to get the part in. I would call and no one would call me back.. More

by flagirl1977.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Report | Print
Jun 25, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for choosing Gettel Hyundai of Lakewood. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jay Alexander General Manager

Helpful
June 23, 2023

Professionalism for Mark and responsible for getting my car into shop without an appt. Thank you for your concern More

by bdchbt59
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schreffler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto, Lewis Mention, Jill George
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Jun 25, 2023 -

Gettel Hyundai of Lakewood responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jay Alexander General Manager

Helpful
June 22, 2023

Dealership charged me $300 for a. battery and never changed the battery. Super dishonest. Won't do any more business with them. More

by AaronH
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mark Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schreffler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin O'Brian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Mention, Jill George, Ray Norris
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Jun 23, 2023 -

Gettel Hyundai of Lakewood responded

We unfortunately made a mistake during a shift change and apologize for forgetting to replace the battery. We did upon learning of our mistake refund you not only the battery but also the maintenance service we preformed. I would like to discuss this further with you if you still feel this is unresolved. Contact me on my direct line. Jay Alexander General Manager 941-348-1207

Helpful
June 20, 2023

Always friendly, competent and clean. I can usually get an appointment when I want it and the wait is never long More

by NJ7304
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Report | Print
Jun 20, 2023 -

Gettel Hyundai of Lakewood responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

Helpful
June 19, 2023

Very good customer service. I am very pleased with the service. I will definitely come back. More

by jluisoq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Gettel Hyundai of Lakewood responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

Helpful
June 18, 2023

Gettel found the problem with my 2018 Senada when no one else could! I’m driving safely now and have no worries about the car. More

by Kathe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Norris
Report | Print
Jun 19, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jay Alexander General Manager

Helpful
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