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Glen Toyota

Fair Lawn, NJ

4.6
4,036 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,036 reviews

June 19, 2022

Quick and reliable work friendly service and got my car washed at the same time. Definitely will co continue to bring my Rave4 for service More

by MAGGIERIVERA62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Cordon
Jun 21, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 19, 2022

They have friendly, knowledgeable service. The keep good records of cars maintenance history which is great. More

by taliah01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

June 19, 2022

The people are friendly and patient. Wish. They had coffee or water but overall they are 5 stars for not having water I gave them 4. More

by Fader.Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings, Juan Cordon
Jun 21, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 18, 2022

Knowledgeable curtious staff who try to please their customers in this very difficult time I think they were fair with the price my car was set at and what I was offered for my trade in More

by mariamcdowell59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morales
Jun 21, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 14, 2022

Friendly employees with great customer service. Very transparent with timeline and hassle free if other services are needed they do not presure More

by wesam120283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 12, 2022

They had quick and courteous service I would definitely recommend them for servicing to your car More

by Ggarippa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 12, 2022

My key was left on top of my seat, not under the map along with my credit card number. This is inexcusable! More

by WDMarciano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Jennings
Jun 21, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Tim our Service Director has reached out to you to discuss your situation. He can be contacted at tbroderick@glentoyota.com so we can assist you.

June 12, 2022

Loved the salesman. The finance guy not so much. I wrote about my experience in the other survey you emailed me. More

by EMB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Guerra-Penate
Jun 13, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 11, 2022

I had to wait entirely too long to get my new keys. I had an 11:30 appointment and wasn’t free to leave until 12:25. More

by BRENNAN1040
Recommend Dealer
No
Employees Worked With
Freddy Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

June 11, 2022

Found the service manager and technicians very receptive to questions and gave explanations that were easy to understand. Felt I knew everything I needed to know about my car and planned work. More

by smd4mee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Jun 11, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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