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Glen Toyota

Fair Lawn, NJ

4.6
4,135 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,135 reviews

March 20, 2022

Great. noproblem.good.castumer.services.ontime.realible..trust.nice.people.very.good.efficiente.good.standar More

by Alonso garcia
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 20, 2022

Thanks for explaining clearly the issues with my vehicle and what is needed and also not having to wait too long More

by rrusso1465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Mar 22, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 20, 2022

I have always been treated to prompt and attentive service by the service department. I trust all recommendations for service that I didn’t plan on when scheduling lesser requests. More

by EDOBKINS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kraiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 19, 2022

I found Glen Motors to be easy to work with and accommodating. My salesman--Javier Flores-- was great. Not only was he knowledgeable about the vehicle of interest but both pleasant and responsive More

by KCG797
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genaro Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores
Mar 22, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 19, 2022

Very professional attitude and friendly environment. Service department did what they promised on time and with clear explanation. More

by vanatoly
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 19, 2022

I brought the car in for a recall regarding the battery bracket and connections. I felt this was a bate and switch because I was told there no issue but I needed a new battery. Sounded very fishy to me. More

by larry.sommer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Mar 22, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Tim our Service Director has reached out to you to rectify your situation. He can be contacted at tbroderick@glentoyota.com so we can assist you. Thanks Rob D GM

March 19, 2022

Always a pleasure dealing with Glen Toyota. All the staff are professionals that care for both their work and customers. More

by tschvejda@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 18, 2022

Surveys annoy me. If I am unsatisfied, rest assured you will here from me. Don't make me block your.numbef More

by ALANS4
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 18, 2022

they did not do what they were supposed to fix, they kept the car three times longer than they told me it would be a long time and finally they gave me back the car with dirty grease on the roof upholstery More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Forkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso
Mar 19, 2022 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

March 18, 2022

They get the job done right. Comfortable waiting area. Staff is courteous, informative and knowledgeable. More

by RFLCMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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