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Glen Toyota
Fair Lawn, NJ
4,035 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,035 reviews
November 21, 2021
Service wasn’t good this time, my advisor was Richard, his attitude wasn’t with it that day. I usually spend an hour for maintenance, I was there for over 2 hours. People who came after me were leaving be his attitude wasn’t with it that day. I usually spend an hour for maintenance, I was there for over 2 hours. People who came after me were leaving before me. I kept asking for an update every 30 mins and Richard looked bothered and annoyed every time I asked. Also when I purchased the Toyota Care Plus, he was taking long and I asked what was going on, he got snappy and caught attitude because he was taking his sweet time, and this was after already waiting 2 hours. Not sure if I am coming back here honestly. More
by Julius
Verified CustomerEmployees Worked With
Richard Jennings
Helpful November 20, 2021
Everything was great. The Service staff was friendly, professional, and quick. Totally satisfied. Freddy Padilla was very nice and on top of things. professional, and quick. Totally satisfied. Freddy Padilla was very nice and on top of things. More
by Wally Halawani
Employees Worked With
November 18, 2021
My car was took into the workshop on time and everything was done in time was done in time More
by KHANMNASIR
Employees Worked With
November 18, 2021
Wonderful team, with great mannerisms ...they explained everything for your understanding...and they're very handsome which made it nice!!!! thanks Wand and Freddy. everything for your understanding...and they're very handsome which made it nice!!!! thanks Wand and Freddy. More
by Christal Marco
November 18, 2021
Everything was good service is fast and friendly. Thank you will come again I’m Thank you will come again I’m More
by pivonia75
November 17, 2021
Johnathan made the entire car buying experience smooth and easy. Immediately test drove the car I was interested in and got to doing paper work in a prompt manner. He was patient to answer all our questio and easy. Immediately test drove the car I was interested in and got to doing paper work in a prompt manner. He was patient to answer all our questions and was attentive to any concerns we expressed. More
by X3HANALI
November 17, 2021
Neal was great. He took care of everything I needed and I love my car. I love my car. More
by ybchocolate7
