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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
Verified Customer
May 13, 2021
They are so nice, not like (Toyota universal Little falls , nj)..Toyota universal spill oil on my engine (plastic cover)..Glen Toyota try to remove that..good very good services..Thank you so much Glen Toyo , nj)..Toyota universal spill oil on my engine (plastic cover)..Glen Toyota try to remove that..good very good services..Thank you so much Glen Toyota (Fairlawn) More
by mkarslan61
May 13, 2021
Every single dealing I have had with your service department has been EXCELLENT BILL HUGHES is very helpful to me He is excellent helping me every issue I have ever had. TEN STARS department has been EXCELLENT BILL HUGHES is very helpful to me He is excellent helping me every issue I have ever had. TEN STARS More
by AVON79605
Employees Worked With
May 13, 2021
This service dept is great. They were very helpful and This service dept is great. They were very helpful and had the car ready in a reasonable time and called us when the car was ready. By PC This service dept is great. They were very helpful and had the car ready in a reasonable time and called us when the car was ready. By PC More
by beveng9
Employees Worked With
Other Employees :
Richard Jennings, Nick Lahr
May 12, 2021
Our salesman, J. Guerra-Penata was awesome! He was professional and genuine. He was knowledgeable and patient. Good young man. An asset to Toyota Co.👍👍👍👍👍 professional and genuine. He was knowledgeable and patient. Good young man. An asset to Toyota Co.👍👍👍👍👍 More
by r.vargas
May 11, 2021
Good service. Friendly people me always willing to help. I recommend this place. always looking to better the price, and quality their work Thank for your time I recommend this place. always looking to better the price, and quality their work Thank for your time More
by rgesquivel_59
Employees Worked With
May 11, 2021
Absolutely worst dealership I have ever dealt with! Salesman was ok... Manager is an xxx. Place is a dump and customer service really sucks!! Would never recommend or go back! Salesman was ok... Manager is an xxx. Place is a dump and customer service really sucks!! Would never recommend or go back! More
by JIMKRZ
May 11, 2021
They took the time to get to the root of the problem. Offered me transportation as well. The service tech was awesome. They really care. Offered me transportation as well. The service tech was awesome. They really care. More
by GROOOVYDEE
Employees Worked With
May 10, 2021
We have purchased our Toyota's from Glen for quite a few years and have always had our vehicles serviced there as well. I have always been treated professionally. The turnover in the servicing area seems so years and have always had our vehicles serviced there as well. I have always been treated professionally. The turnover in the servicing area seems somewhat high unfortunately. More
by rlar121
Employees Worked With
May 09, 2021
I wanted a particular model & color car. Javier Flores & John Kraiza were incredibly patient & professional finding the specific car I wanted. All the options and a fair price too. Not an easy task in this John Kraiza were incredibly patient & professional finding the specific car I wanted. All the options and a fair price too. Not an easy task in this day & age, so I cannot thank these two enough. More
by Loyal To Toyota
