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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

April 27, 2021

Highly recommend Glen Toyota, especially their modern service faculty. Convenient and clean, with pleasant customer lounge. Staff always extremely helpful, efficient and treat their customers respectfull More

by Mytoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Forkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Special mention...Joe Croche
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 26, 2021

Excellent, all the staff is friendly and responsible in each of the departments of the dealership. I just closed my third lease agreement and feel very satisfied Keep up the good work! More

by hlascarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 26, 2021

They don’t know how to do the job properly. I did service For a recall of my rav 4 and end up with other problems after their work. Now I have to spend my time and effort for another day to fix th More

by renjik1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Apr 27, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

April 26, 2021

Great experience with Glen Toyota. Tom Jacobsen took care of us. Very happy with my new Camry. I would definitely recommend this dealer if you are looking for a Toyota. More

by Scottdk1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Jacobsen, Jennifer Ayuso
May 11, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 25, 2021

Sales person, Jorge Prado, was very helpful and especially courteous Everything was quite efficiently handled when we came to pick-up our new car, including going over the car special options. More

by DUKESN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 25, 2021

I liked the process . Everything went snoothly.The I liked the process . Everything went snoothly. The salesman was excellent and without pressure but very effective. The finance dept was excellent as More

by BARAHEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Morales, Jennifer Ayuso
Apr 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

The folks at the repair shop are very knowledgeable, courteous, well groomed and prompt. No issue is unsolvable and there is always time to fit you into the schedule. More

by Jajg0000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

Very efficient, friendly and respectful. They had my car ready, they lended me a car, no charge. They wash my car it was impecable and all fix, I am very happy with the service! Thank you More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Christensen, Richard Jennings, Nick Lahr
May 18, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

I brought my car to the dealership with an annoying problem. They were able to solve the problem. The waiting time period was not too long to retrieve my car after the technician finished working on it More

by Mbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

Service has gone down hill since the last time I came to Glen Toyota. Took almost 5 hours for just an oil change. Worked with Freddy in the service department. Service representative was not friendly and ca More

by Camry21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy
Apr 24, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

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