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Glen Toyota

Fair Lawn, NJ

4.6
4,035 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,035 reviews

March 03, 2021

I have been twice in this location and I love their service so far. They have kids room where I was able to enjoy with my son while my car was in service. Thank you! More

by Dildora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

March 03, 2021

Everything was good from the customer service and the services. And i didn’t have to wait a long time either. Everyone was very nice there too. More

by Sosac30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

March 03, 2021

Making appointment was easy. The service was efficient. The service representative was polite. 25 word minimum is silly. My service was for a 5,000 mile service but now I made the minimum. More

by jim
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 02, 2021

I have been working with Jorge for years now and wouldn’t go to anybody else. Always takes care of me and makes it easy. More

by JRCLA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 02, 2021

So I decided to use Glen Toyota for service for the first time as I have been using another Toyota dealership. The ease to setup an appointment was excellent. The greeting of Bill was extremely nice. I had t More

by kenhans
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

March 02, 2021

Thank you, Nick. That was great work. That was a good experiment in Glen Toyota. I will be back for my Camry and Sienna again. More

by Bulent Iyigun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Mar 02, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 02, 2021

Dealership was fine but the certified used car was not clean on the inside, white and streaky everywhere. I asked them to clean the inside better but it was returned in the same condition. More

by themates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! We do spray all of our vehciles with solutions to disinfect when they are certified for reason that have to due with the currnt clmate. Rob D GM

March 01, 2021

Very trustworthy and helpful. Answered all my questions and concerns .Salesman demonstrated all the features and gadgets that the vehicle was equipped with. Checked up with me later on for help I may have More

by ARAMINIDWI
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Jacobsen
Mar 02, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 28, 2021

Service was on schedule time,and length of time was accurate, curtious and friendly.service rep explained what was checked on vehicle in addition to scheduled oil change. More

by Joe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Mar 01, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

February 28, 2021

Agent who checked me in was very friendly and informative and even came to find me once job was complete. A rare experience in this COVID environment More

by mcriscen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Mar 01, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

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