Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,133 reviews
July 18, 2020
Great job— keep up the great work -always bring my sons escape there for service. Free wash and car is always repaired and back the same day escape there for service. Free wash and car is always repaired and back the same day More
by jsb7140
Verified CustomerEmployees Worked With
Other Employees :
Jeff Braunstein, Jonathan Handelsman
July 17, 2020
I have dealt with Toyota a long time. This was time was not so good I purchased a car sticker price. 44,000 plus and ending for Almost $55000. Can’t get an answer. Can’t help but feel my age and sex made m not so good I purchased a car sticker price. 44,000 plus and ending for Almost $55000. Can’t get an answer. Can’t help but feel my age and sex made me a target. I always dealt with mrAversa. He retired and I got took. The problem. No one cares and no one is checking anything. Should be looking at the papers going out. More
by JOMARIE52
July 16, 2020
Great service. Oil change, tire rotation, change of filters and wipers all completed in a short amount of time. Even received a complimentary car wash. Thanks. filters and wipers all completed in a short amount of time. Even received a complimentary car wash. Thanks. More
by RDVW
Employees Worked With
July 15, 2020
Mr. Bruce he deliver excellent customer service and he also make sure you're satisfied, I have a 2012 Toyota Camry I had an issue and he work it out with me, good guy. also make sure you're satisfied, I have a 2012 Toyota Camry I had an issue and he work it out with me, good guy. More
by Norman
July 15, 2020
Fixed some things but not others. Why? Last time I had to bring car back again too. I hope the service manager reads this and takes some proactive steps. to bring car back again too. I hope the service manager reads this and takes some proactive steps. More
by BILLYQUID
Employees Worked With
Richard Jennings
July 15, 2020
It is a great place where to get all that you need to drive a beautiful, save and confortable vehicle. Excellent customer service. good price. drive a beautiful, save and confortable vehicle. Excellent customer service. good price. More
by RAMONALIX0
July 15, 2020
I love this service center. Employees are all professional and proficient. They treat everyone kindly and with consideration. They get the job done and keep you informed throughout the process. professional and proficient. They treat everyone kindly and with consideration. They get the job done and keep you informed throughout the process. A well run operation. Also love the car wash feature. Also the gentlemen who move the cars around are so pleasant and helpful! Kudos to all. I don’t know people names who assisted me. Need to have that on receipt to rate. More
by Surfbreeze3@gmail.com
Employees Worked With
July 14, 2020
This was my first visit after the dealership reopened with Covid-19 precautions. I certainly felt safe with all of the adjustments they put into place: markings on the floor to identify appropriate socia with Covid-19 precautions. I certainly felt safe with all of the adjustments they put into place: markings on the floor to identify appropriate social distance, plexiglass barriers around the desks, face masks inside, and outdoor seating if needed. And the service experience was top notch as always. More
by brian.syverud
July 14, 2020
Professional, quick and easy! Nick was very professional, helpful and made the process very seamless! He was very kind and helpful. I was in and out. helpful and made the process very seamless! He was very kind and helpful. I was in and out. More
by ASHLEYKING386
Employees Worked With
Nick Lahr
July 13, 2020
Johnny Cruz is awesome. He is a very thoughtful, conscientious, patient and extremely reasonable person to work with. I would highly recommend to anyone in the market to buy a car that Johnny Cruz i conscientious, patient and extremely reasonable person to work with. I would highly recommend to anyone in the market to buy a car that Johnny Cruz is the person who will make the sales experience a pleasurable one. More
by jpsp1208
Employees Worked With
Johnny Cruz
