
Glen Toyota
Fair Lawn, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,133 reviews
The job was done fine however I was very surprised at the price and attitude of your staff at Glen Toyota at Fairlawn to simply get an oil change and tire rotation. My 2015 Chevy Silverado V surprised at the price and attitude of your staff at Glen Toyota at Fairlawn to simply get an oil change and tire rotation. My 2015 Chevy Silverado V8 synthetic oil change and tire rotation is 40$ cheaper at Paramus Chevy then my wife's 4 cylinder Toyota rav 4. Upon asking if there were any discounts or coupons available I was meet with disdain and passed off to another member of your service department. After asking the same question I was shot down pretty quickly and reminded of the Toyota protocol. Task oriented staff vs. empowered staff. That shows me that your staff has no understanding of customer retention and the importance of gaining and maintaining a solid customers base. This was my first experience at Toyota Fairlawn and especially during a time like COVID where customer retention and satisfaction should be the number one priority. I was highly frustrated leaving and will definitely be leaving a poor review. - warm regards More
My Car Buying Experience with Neil Dimaso My auto buying experience was handled quickly and efficiently by Neil. My wife and I picked out the RAV4 that we were looking for. Unfortunately, wi My auto buying experience was handled quickly and efficiently by Neil. My wife and I picked out the RAV4 that we were looking for. Unfortunately, with the Coronavirus situation, and the length of time that it took for me to receive the check from my insurance carrier for the salvage value on my previous 2018 RAV4, which was totaled in an accident. Neil had offered that I could take ownership of the vehicle before the check was received as he had an indication that the dealership would have to shut down for awhile. He called last Thursday and asked if I wanted to take ownership of the vehicle at this time. I said yes, and we agreed on yesterday. Neil talked with NJM Insurance to get that all set up. He met me yesterday by the vehicle entry way to the garage, and had a table set up with two chairs six feet apart. The Finance manager (I didn't catch his name) came out, and handled the signing all the paperwork. Then, I was on the way with my new RAV4. The .overall buying experience was handled very efficiently by Neil. The efficiency of the Glen Toyota staff is one of the reasons why I have bought 5 Toyota vehicles there since 1992... More
I have been very happy with Glen Toyota’s service department. They are fair with prices of service work and the job is done right. department. They are fair with prices of service work and the job is done right. More
Prompt, efficient, courteous,clean Prompt,efficient,courteous,clean knowledgeable. Have been using them through 3 Toyota’s and would definitely use them again. Very accommodating. Can Prompt,efficient,courteous,clean knowledgeable. Have been using them through 3 Toyota’s and would definitely use them again. Very accommodating. Can’t say anything more. Everything done well. More
Friendly atmosphere created by the staff makes you feel welcome. Professionalisms of technicians builds a trust that your car will have the best possible care. welcome. Professionalisms of technicians builds a trust that your car will have the best possible care. More
Javier was awesome, patient and very helpful with my questions. Great experience overall..despite the quarantined circumstances they made it an easy and smooth process, thanks again guys!!! questions. Great experience overall..despite the quarantined circumstances they made it an easy and smooth process, thanks again guys!!! More
I have always had a pleasant experience with Glen. They are friendly and very helpful. I have never felt any pressure from the sales or service/parts to buy something I don’t need. are friendly and very helpful. I have never felt any pressure from the sales or service/parts to buy something I don’t need. More
The dealership is clean, the staff is professional and car was serviced in a timely. All staff was friendly and welcoming upon arrival. Thank you car was serviced in a timely. All staff was friendly and welcoming upon arrival. Thank you More
Great experience Incredible experience purchasing a vehicle- even through the Corona crisis. They made it easy and seamless for us! Would absolutely recommend and will Incredible experience purchasing a vehicle- even through the Corona crisis. They made it easy and seamless for us! Would absolutely recommend and will be purchasing my next vehicle from here as well. More
Exelente gracias buenas atencciones y trato muy amable mucho mejor q cuando compre el otro toyota camry 2012 .. en esta vez me explicaron mejor todo Los numero mucho mejor q cuando compre el otro toyota camry 2012 .. en esta vez me explicaron mejor todo Los numero More