Golf Mill Ford

Me pareció excelente la ayuda de Jonathan muy profesional en lo que ase muy agradecido por el servicio prestado profesional en lo que ase muy agradecido por el servicio prestado More

⭐ 1/5 STARS — GOLF MILL FORD, NILES, IL — STRONGLY DO NOT RECOMMEND! I purchased a brand-new 2025 Ford Escape with only 72 miles on it. Within just 2–3 days, the cameras and sensors began malfunctioning. RECOMMEND! I purchased a brand-new 2025 Ford Escape with only 72 miles on it. Within just 2–3 days, the cameras and sensors began malfunctioning. My vehicle was repeatedly taken back to the dealership for weeks at a time, yet the problems continued. Damian S., a manager at Golf Mill Ford, assured us during the purchase that the additional warranties and protection plans would provide full coverage and peace of mind. To this day, some service visits are missing from the repair history available to me. I was also told that the vehicle required a software update, which Ford headquarters did not confirm when I contacted them. After one service visit, my vehicle was returned with a dent in the body. The dealership initially denied responsibility, but after I requested that surveillance footage be reviewed, they offered to repair the damage. WITHIN JUST ONE YEAR, I EXPERIENCED NUMEROUS PROBLEMS: malfunctioning cameras, sensors, Blind Spot Detection, Cross-Traffic Alert, TPMS warnings, rear differential and drivetrain issues, suspension concerns, a leaking sunroof, water entering the interior and rear taillight, passenger window and display malfunctions, Check Engine warnings, and a failed spark plug. MOST ALARMING — THE VEHICLE BRAKES ON ITS OWN WHILE DRIVING ON THE HIGHWAY! While traveling approximately 60 mph with cruise control activated, my vehicle suddenly began braking until it came to a complete stop, without me pressing the brake pedal. This happened repeatedly. I was even stopped by state police several times because of dangerous situations on the road. This is a serious threat to my life, my family’s safety, and the safety of other drivers! During our trip to California, we experienced a tire failure in Colorado. Arlington Heights Ford had previously assured me that the tire was new, but I later discovered that it appeared to have been repaired instead. The warranty covered only one of the two tires that needed replacement. On our return trip through Oklahoma, the vehicle began shaking violently on the highway, the Check Engine light came on, and it had to be towed. A damaged spark plug was diagnosed, and we were told that the replacement would take 24–48 hours. We were stranded without transportation, and obtaining a rental vehicle was impossible. We had to pay out of pocket for towing, tires, hotels, and transportation. Our reimbursement claims were denied. I REPEATEDLY ASKED MANAGER DAMIAN S. FOR HELP. Even when we were stranded in Oklahoma, he told me that his hands were tied and there was nothing he could do. On multiple occasions, he made it clear that resolving these problems was my responsibility. This was especially disappointing considering his earlier promises regarding warranty protection. I was also informed that if my vehicle had to remain in Oklahoma, I would be responsible for arranging and paying for its transportation back to Illinois myself. After a year of repeated failures, undocumented service visits, dangerous driving incidents, and financial losses, I no longer feel safe driving this vehicle. I have photographs, receipts, emails, and repair documentation supporting my experience. I AM REQUESTING A FORMAL FORD MANUFACTURER BUYBACK/REPURCHASE — NOT A TRADE-IN. I expect Ford Motor Company to take these serious safety concerns and the vehicle’s repeated failures seriously. Golf Mill Ford was happy to sell me a brand-new vehicle and additional warranties, but when I needed assistance, I was left to deal with everything on my own. I STRONGLY DO NOT RECOMMEND GOLF MILL FORD! Customer service and accountability should not end once the sales contract is signed. Natalia D. More

Jimmy is great! ! He is a salesperson you can trust to get you the deal you want ! He is a salesperson you can trust to get you the deal you want More

My brother help me get my next ride from our kababayan Darwin Linsangan at #1 Gord dealership. We called his cell & he send us photo of some cars, worked on our paper works to save us time & got us in & o Darwin Linsangan at #1 Gord dealership. We called his cell & he send us photo of some cars, worked on our paper works to save us time & got us in & out as alaays with VIP serviatomg pinoy. Maraming Salamat Po***** More

Some people buy cars. Some people buy SUVs. I went to Golf Mill Ford and came home with a 2026 Ford Bronco Outer Banks with the Sasquatch Package! Because apparently, regu Some people buy SUVs. I went to Golf Mill Ford and came home with a 2026 Ford Bronco Outer Banks with the Sasquatch Package! Because apparently, regular transportation just wasn't going to cut it anymore. Let me tell you something: this wasn't just a car-buying experience. This was an EVENT. Somewhere between walking into the dealership and driving off in my new Bronco, I went from being a lady shopping for a vehicle to the proud owner of a four-wheeled wild horse with an attitude problem. First and foremost, Victor Barajas and Nick Sfikas are phenomenal! These guys deserve their own parking spots, and possibly a statue in front of the dealership. They made the entire experience enjoyable and left a fantastic impression. No sales pitch worthy of an Academy Award...no need to feel like I had to escape through a fire exit. Just a phenomenal salesman and general manager who made a great impression and helped make this purchase memorable. Now, lets chat about the main attraction: the 2026 Ford Bronco Outer Banks with the Sasquatch package. This thing looks like it drinks protein shakes for breakfast and considers potholes a personal challenge. The Sasquatch package? That's not a package...that's a warning label! I'm quite certain my Bronco looks at paved roads and thinks, "That's cute...but what else you got?" I'm enamored with my new Bronco and had a fantastic experience with Golf Mill Ford. These guys are the best in the biz. Life is too short to drive boring cars. Do yourself a favor and stop in to see the guys...buy a new ride and leave as a Legend. If you'll excuse me, I have a Bronco to drive and adventures to plan and absolutely no intention of ever taking the boring route home. Thank you Golf Mill Ford! More

I bought ford f350z Ross helps me with everything and found an amazing car. Definitely will come back for another one. Thank you! found an amazing car. Definitely will come back for another one. Thank you! More

Anthony was a pleasure to work with. He is knowledgeable and professional. He was straightforward and made the process seamless. I highly recommend him. Go Team Gurgone He is knowledgeable and professional. He was straightforward and made the process seamless. I highly recommend him. Go Team Gurgone More

Purchasing Ford Edge was quick and easy. Ross Kost was knowledgeable and guided us through the process. Friendly atmosphere in the sales and finance departments made the experience more enjo Ross Kost was knowledgeable and guided us through the process. Friendly atmosphere in the sales and finance departments made the experience more enjoyable. More

We are very thankful that Rostyslav helped us out in purchasing a Ford F-350. He was respectful and knowledgeable throughout the whole process. Thanks purchasing a Ford F-350. He was respectful and knowledgeable throughout the whole process. Thanks More

Ross, Thank you for your assistance when we recently purchased our new Explorer. Your professional approach and never-ending patience was much appreciated by us. We will certainly recommend you to anyon purchased our new Explorer. Your professional approach and never-ending patience was much appreciated by us. We will certainly recommend you to anyone who plans to purchase a new car. Again, many thanks. More