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Goodson Acura of Dallas

Dallas, TX

4.9
1,629 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,629 reviews

July 21, 2023

From the moment I arrived at the service department bay, I was greeted with friendly and attentive service reps. Eric Johnson was attentive and professional. He followed up with me regarding the results of More

by Saras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jul 21, 2023 -

Goodson Acura of Dallas responded

Saras, thank you for sharing 5-stars! We're glad to hear Eric Johnson is attentive and professional! We appreciate your feedback regarding our lack of attention to the car wash and will be forwarding your note to management to better improve our customer service experience. We appreciate your praise and look forward to serving you additionally in the future. Take care!

July 19, 2023

Very easy process to buy a car. Everyone was friendly and helpful and love the card More

by rdt517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Goodson Acura of Dallas responded

rdt517, thank you for sharing 5-stars! We're pleased to hear our team is helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 18, 2023

No pressure dealer. Much better than Vandergriff in Arlington. Everyon was professional, knowledgeable and straightforward. Very pleasant experience. More

by mwprewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Goodson Acura of Dallas responded

mwprewitt, thank you for sharing 5-stars! We're happy to hear our team is professional, knowledgeable and straightforward! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 15, 2023

Michelle as great. Her attention to details on repairs and timing were great. I will always ask to work with her. More

by kirchjohn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
Jul 16, 2023 -

Goodson Acura of Dallas responded

kirchjohn, thank you for sharing 5-stars and mention of working with Michelle! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 14, 2023

Khang Nguyen my service advisor Is very personal and helpful in providing great service as usual. The AC work seems to be exceptional in fact it seems like my car feels cooler than it did when I purcha More

by Donald Bounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Goodson Acura of Dallas responded

Donald, thank you for sharing 5-stars! We're glad to hear Khang Nguyen, Bobby Carroll and the rest of our team provided great work and are helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 14, 2023

This dealership is great customer service. Put customers first. They do not pressure to do others services. More

by Joywooldridge53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Goodson Acura of Dallas responded

Joywooldridge53, thank you for sharing 5-stars! We're glad to hear our team provides great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 13, 2023

Goodson Acura service department is always helpful, courteous, honest, and works with me to keep my MDX is excellent working order.... More

by Stargazertj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Goodson Acura of Dallas responded

Stargazertj, thank you for sharing 5-stars! We're happy to hear our team is helpful, courteous and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Jul 13, 2023 -

Stargazertj responded

I've owed 4 Acuras. It is because of the quality of Acura vehicles, and my trust in Goodson's Service Department....Tim J.

July 13, 2023

Great all around. Sales dept - finance dept. This is an excellent that look after the customer. More

by tawnsbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Escano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Goodson Acura of Dallas responded

tawnsbo, thank you for sharing 5-stars! We're pleased to hear our team provides a great all around experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 12, 2023

My service advisor Eric is awesome… always takes great care of his customers with the utmost professionalism!! More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jul 12, 2023 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing praise regarding your experience working with Eric! We appreciate your endorsement of working with us in service and look forward to future opportunities to assist you. Thanks again!

July 09, 2023

Good service and knowledgeable staff , with high importance to customer satisfaction.and straight forward dealings. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason from finance Dept
Jul 09, 2023 -

Goodson Acura of Dallas responded

Joe, thanks for shopping with us and noting that you had a 5-star experience with Tim. We appreciate your endorsement of our knowledgeable staff! See you next time. Thanks again!

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