Goodson Acura of Dallas

Great experience at the dealership. Everyone I dealt with was professional informative. I highly recommend. Everyone I dealt with was professional informative. I highly recommend. More

Short: It was a really nice visit and space to wait while my vehicle was being serviced. I love that the other staff were talkative and communicative to me about my car and service needs. Long: I really l my vehicle was being serviced. I love that the other staff were talkative and communicative to me about my car and service needs. Long: I really liked how Johnathan was professional and kept me updated on the timeline of my car being worked on by the mechanics. I value communication and transparency, even if I'm unaware or unknowing of what may take the workers longer than usual to finish maintenance work on my car. I definitely didn't get that at my last visit to the Acura store at Park Place since my point of contact was just gone for lunch or had another coworker relay information to me. It left me an ick when he or the system asked me for improvements when I said that he was just okay for my rating. That was largely why I just was disinterested in returning to that store for service work. If not for Johnathan’s professional conduct, practicality of my time, and situational awareness of the remaining work of his colleagues, I might have postponed my car service for a good while until it REALLY needed to be checked. I'm also thankful for the multipoint inspection and cleaning for complimentary services since vacuuming the main cabin of my car was on the list this month. If I had to nitpick my visit, it'd be the lack of tea options and choices for snacks in the lounge area. Really, it was nice to be talked to often and checked up by Johnathan. I also like that his office space was personalized, and you can immediately clock the vibes. Also, a big thanks and many kisses to the staff who worked on the car and got me out before noon because I was dreading waiting the entire day, like I did at the other dealership. More

Service is good and prompt. Car wash and free loan car without filing gas might be better Car wash and free loan car without filing gas might be better More

Always appreciate the level of service I receive at Goodson Acura. My Service Rep Brooke was great about keeping me informed about the progress of my service while I waited for my car. I feel confiden Goodson Acura. My Service Rep Brooke was great about keeping me informed about the progress of my service while I waited for my car. I feel confident that Goodson Service Dept only recommends services that are necessary and being able to trust your dealership is why I drive all the way from McKinney to Goodson to have my Acura serviced. More

Great group to work with! Quick and easy process. Good experience overall. I’d recommend them Quick and easy process. Good experience overall. I’d recommend them More

The people at Goodson (Jessica and Bobby) were very helpful and responsive in dealing with my issues and going the extra mile. helpful and responsive in dealing with my issues and going the extra mile. More

I had an outstanding experience at this dealership, thanks to the incredible team that made the entire process smooth and stress-free. From the very beginning, Sales Director Brandon ensured I was well thanks to the incredible team that made the entire process smooth and stress-free. From the very beginning, Sales Director Brandon ensured I was well taken care of, providing clear guidance and exceptional service. Sales Consultants Paola, Mike and Adam went above and beyond to answer all my questions, offering expert advice and making sure I felt comfortable throughout. When it came time to handle the financials, Cesar in Finance was incredibly professional and transparent, making sure everything was clear and tailored to my needs. I was genuinely impressed by the deep knowledge each team member had in their respective areas, and the professionalism they brought to the table. It’s rare to find such a well-coordinated team that truly puts the customer first. I felt valued at every step, and I couldn’t be more satisfied with my experience. Highly recommend this dealership to anyone looking for a seamless, top-tier car-buying experience! More

Everyone at Goodson from sales team to service team has always met my needs. Very efficient and mindful of their customers. Jessica my service advisor is amazing. She has been attending me the past couple always met my needs. Very efficient and mindful of their customers. Jessica my service advisor is amazing. She has been attending me the past couple of times I went in for a service. She’s very professional and keeps me up to date with my car’s inquiries. More

We just purchased our second Acura RDX from Goodson. Dave Chiles is the best salesman; personable, professional and no pressure. It's because of Dave that we went back to Goodson to trade in our first Dave Chiles is the best salesman; personable, professional and no pressure. It's because of Dave that we went back to Goodson to trade in our first Acura for another. Goodson is fortunate to have Dave Chiles on their team! More

The dealership was great and easy to work with! They were very informative and helpful. They made sure to take care everything my car needed. They were very informative and helpful. They made sure to take care everything my car needed. More