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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews
Call Service Center (214) 692-2872

992 Reviews of Goodson Acura of Dallas - Service Center

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October 04, 2022

Always feel pleased to bring my car down there knowing that they will be handling my needs on the best and possible way. More

by andre_iwai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Goodson Acura of Dallas responded

andre, thank you for your 5-star review! We're happy to hear our team always handles your needs the best way! We appreciate your praise and look forward to serving you again in the future. Thanks again!

October 04, 2022

Always a great experience. The Lounge is a perfect work space with plenty of comfortable seating!! This team is always on top of things, efficient and communicative!! Thank You More

by Kaysmith2107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Marohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sotero Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sechrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randi Pence, Bryan Pena, Samuel Dixon, Braden Rossini
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Oct 04, 2022 -

Goodson Acura of Dallas responded

Kaysmith2107, thank you for your 5-star review! We're pleased to hear our team always provides a great experience! We appreciate your praise and look forward to serving you again in the future. Best wishes!

October 01, 2022

Outstanding service. They truly provide the elevated experience. Thank you for taken care of our vehicle. More

by David C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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Oct 02, 2022 -

Goodson Acura of Dallas responded

David, thanks for the 5-stars! We're happy to hear our team provided outstanding service! We appreciate the feedback and look forward to serving you again next time. Best wishes!

September 30, 2022

The best service dealership for the most reliable brand sold in the USA . Extra services were exceptional More

by kallolchatterjee0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Report | Print
Oct 01, 2022 -

Goodson Acura of Dallas responded

kallolchatterjee0, thanks for the 5-stars! We're glad to hear our team provided exceptional service! We appreciate the feedback and look forward to serving you again next time. Best wishes!

September 25, 2022

Overall good service. Welcoming staff. Relaxing lounge area. Great snacks and beverages. Efficient, effective, and timely. More

by clarkjalen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Goodson Acura of Dallas responded

clarkjalen7, thank you for sharing praise regarding an overall positive experience in service. We appreciate your endorsement and pleased to hear that you enjoyed the waiting area, snacks and efficient service. Thanks for your feedback. Let us know when we may serve you additionally. Thanks again!

September 24, 2022

Our service rep; Jonathan, truly cares about our situation. Doesn't try to oversell us. More

by Mike17MDXDallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Goodson Acura of Dallas responded

Mike, thanks for the 5-stars! We're glad to hear Jonathan truly cares! We appreciate the feedback and look forward to serving you again next time. Take care!

September 20, 2022

Goodson Acura: the very best car on the road, by the very best dealership in town! More

by RDX#1FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Carroll, Lashon Avery
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Sep 21, 2022 -

Goodson Acura of Dallas responded

RDX#1FAN, thank you for sharing 5-star praise! We're glad to hear we're the best dealership in town! We appreciate your endorsement. See you next time. Thanks again!

September 20, 2022

We wouldn’t go anywhere else. Best sales team, best service department- they make you feel like family. More

by Hedrickbn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Sep 20, 2022 -

Goodson Acura of Dallas responded

Hedrickbn, thank you for sharing 5-star praise! We're happy to hear our sales and service departments are the best! We appreciate your endorsement. See you next time. Thanks again!

September 19, 2022

Johnathan Valdez was super nice and very helpful. My issue was taken care of with no problems. More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

Goodson Acura of Dallas responded

Cecilia, thank you for sharing 5-star praise! We're pleased to hear Johnathan Valdez was super nice and very helpful! We appreciate your endorsement. See you next time. Take care!

September 09, 2022

Every visit to Goodson is a breeze thanks to Johnathan. He’s trustworthy, easy to communicate with, and genuinely cares about his customers and their schedules. I work with him each time and can always giv More

by LMBEdmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Goodson Acura of Dallas responded

LMBEdmonds, thank you for sharing 5-star praise! We're glad to hear Johnathan makes every visit a breeze! We appreciate your endorsement. See you next time. Take care!

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