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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
3,876 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,876 reviews

September 13, 2023

Wasn't happy that the repair was not completed the day I dropped it off More

by restivo.jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Jon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

September 12, 2023

Great communication. They followed up with Ford to submit warranty claim and made it very easy for me. More

by MILLDAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cas, Service Dept
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2023

Kept me informed of work being provided and cost, along with estimated time of completion More

by ljohnson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Behran
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

September 12, 2023

Great place to do business. Experience was good, a little slow and distracted due to the volume that day. Over all, one of the best automotive buying experience I have had. High More

by THOMASECOOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Thomas and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

September 12, 2023

Fast appointment times. Took a little longer than expected for the alignment but otherwise good. More

by mlhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2023

Joe was fantastic and so wa David. They gave great service, the process was easy, and they understood what I was asking for. I am so happy in my new vehicle!!!! More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, Jennifer, and for taking the time to leave us this wonderful feedback!

September 12, 2023

Curtious. Friendly and address questions and concerns. Would highly recommend the service department to others. More

by rwileman44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 11, 2023

Fantastic service from start to finish. So much better than another dealership in the area. The entire team was so helpful and polite. This will be my dealership of choice going forward. More

by Msbfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2023

Staff is always prompt and welcoming. The only thing was it took 45 minutes to install new wipers. But I'm sure like everywhere else staffing is an issue. Overall, good service. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Ann, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2023

Took 20 minutes just to get checked in and sign work order. Paid for the $120 oil change and vehicle inspection. No one noticed the burnt out turn signal. More

by casper54701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 14, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Service: Sean Tompkins, Service Manager 608-754-5511

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