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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,879 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,879 reviews

April 12, 2024

They made pay for some thing and didn’t even do it worse dealership ever I’ll never be back More

by pedro.thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Schuhmacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Livingston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Kelly West
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Apr 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry your service did not meet your expectations. We strive to provide all of our customers the best possible service experience. As we discussed with you, we completed the partial alignment and if you'd like to discuss this matter further please feel free to give us a call. Sean Tompkins Service Manager 608-754-5511

April 11, 2024

They were courteous and took great care of our car! I recommend their service to everyone! More

by LINDARAYFIELD57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Apr 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

April 11, 2024

Every thing went well and the car was repaired. We enjoyed our loaner car very very very much great work every one and thank you More

by Kevin70dobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Kevin: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

April 11, 2024

The dealership was very friendly and welcoming I originally showed interest in a mustang GT but I wasn’t looking for a manual so Eric had shown me another 2012 mustang that was automatic I took it f More

by Curtismichael1445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Schuhmacher
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Apr 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Eric was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Ted Harris General Sales Manager 608-754-5511

April 11, 2024

We picked up our car from and oil change and the car was not washed nor did they reset the oil change alert mechanism, it still said it needed and oil change .I can go the a cheap oil place for this service More

by ITSME.AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention, Amanda, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sean Tompkins Service Manager 608-754-5511

April 11, 2024

Amazing! Easy to work with. Had an issue with vehicle and they made it right! Excellent customer service More

by KRISTEN.MELKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that you had such a positive experience, Kristen. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Ted Harris General Sales Manager 608-754-5511

April 10, 2024

Jeff is very kind and patient. . explained things very well to me , very helpful with payment options . More

by Bratkeena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Bratkeena, we are lucky to have Jeff on our team! If you're ever in need of more help, please let us know!

April 10, 2024

Knowledgeable and great attitudes. They keep you informed about the status of your vehicle. Highly recommended More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Apr 10, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Eric! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 10, 2024

We got excellent and efficient service when we drove in in a snowstorm with a damaged tire. They took care of us and would not let us pay. More

by JMHENEBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

April 10, 2024

I was able to easily schedule my oil change online and it made my visit very convenient. My rep was nice and efficient and made sure to answer my questions thoroughly. More

by Honeybee77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Apr 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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