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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,673 Reviews
Call Service Center (608) 607-3724

2,673 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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September 02, 2025

Excellent service. Problem fixed. Service rep was honest with us. Easy scheduling. Fast check in. More

by GIRN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 02, 2025

Easy to deal with. sales rep Mike was great so was Railly. Talk to Ted he gave me a good deal. More

by DPUMARADA
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

September 02, 2025

Excellent work done in the past. Its too soon to give review now. Work is not complete. Parts needed ordering. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

September 01, 2025

Did a great job prepping the truck and having it ready for delivery on the date we requested More

by CRAYSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordie Radloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

August 31, 2025

Pleased overall with the services they provided me. Extra word, Extra word. Extra word. Fifteen More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

August 31, 2025

I have purchased 6 vehicles from this dealership and most of my repairs have also been done there. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Robert, for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

August 30, 2025

I had a pleasant experience looking for a new car from your dealership. When I selected the car I liked. The paper working went very smoothly, And the dealer had the car looking spotless. Very happy, More

by DAKIDD282009
Recommend Dealer
Yes
Employees Worked With
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

August 30, 2025

Took car in with transmission issue. Jeff was friendly and kept me updated Car running fine again More

by LisaJ
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Aug 30, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

August 30, 2025

I have been happy with the service department people that I have felt with in honoring the extended warranty. The mobile program is great. More

by Don Hladky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

August 19, 2025

Edgar was very professional, helpful, informative and courteous. He let me know parts on my car that needed to be repaired, He gave me paperwork with all that information and sent me a link to help me fi More

by Deelbschroeder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

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