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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,570 Reviews
Call Service Center (608) 607-3724

2,570 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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September 28, 2024

Friendly and efficient. Did excellent job. They washed vacuumed and cleaned all the windows inside and out. Even had a bottle of ice cold water waiting for me inside my c More

by quiltingsb16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

September 24, 2024

They take care of their customers from buying to servicing the vehicles. They are the best! More

by LKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am sorry I cannot remember our mobile tech's name, but was super!
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Sep 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 24, 2024

We had a very pleasant experience with Ken and Mitch. Ken was great and very attentive. We were able to get our car sooner then we thought which we really appreciated. More

by ALANSMITH59
Recommend Dealer
Yes
Employees Worked With
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth/Ken Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
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Sep 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

September 19, 2024

Easiest car purchase I ever made. Ron, Reilly and Shawn took care of everything. No pressure, just helpful service. More

by BILLCLASEN
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review, Bill. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

September 17, 2024

Good service friendly staff clean waiting area work done on time solved all issues recommend to anyone More

by BILLDECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bill, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

September 16, 2024

Very nice place and facilities. Happy with the price that I paid cfor the SUV More

by LOUOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

September 13, 2024

Extremely informative, via phone calls, text messaging, and even video! Awesome experience all around. True professionals More

by Jdredske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

September 12, 2024

Chad and Collin got my vehicle right in to get worked on. Both were very nice and customer service oriented. Chad knew what the problem was, after only riding down to the next business. Great technician. My More

by KARLA.PARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shultz, Collin Jones
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Sep 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you, Karla. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

September 11, 2024

In the past I’ve had a few issues with some of the Service guys, but Dakota was great and I will definitely go to him for all of my service needs. More

by SCOTT-PENNYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
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Sep 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Scott, Thank you for your business and this review. We're happy to hear Dakota and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

September 11, 2024

Very friendly and professional group of people. Every time I go in they are very friendly More

by Jhunsbusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

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