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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,422 Reviews
Call Service Center (608) 607-3724

2,422 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 30, 2024

Excellent and fast service and friendly staff Courteous when we arrived and met our expectations More

by CCARPENTER1012
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Apr 02, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

March 28, 2024

The problem I had wasn't able to be recreated. Jeff did what he could under the circumstances. He is always helpful More

by Sharbb78
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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March 28, 2024

Very accommodating even though they cannot seem to find out why my Maverick keeps going dead - 3 times in last 6 months. That doesn't seem right. More

by CHARB53
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Mar 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 28, 2024

In and out quickly, Dakota answered all my questions He offered a car wash at the end even though it was raining More

by Peterpruetting
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Mar 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Peter, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

March 28, 2024

It was a most wonderful experience. One two three four five six seven eight nine More

by GOODJOBBOB_4
Recommend Dealer
Yes
Employees Worked With
John Newman
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March 27, 2024

I told him what I was experiencing regarding my truck, they listen, took very good notes, checked it out, fixed it. Good experience. More

by DANOKGRAVES
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brian can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

March 27, 2024

Good A salesman out front told me when I asked about a book on the Ford Edge, they would be in soon. I found out later, Ford no longer produces those books. Disappointing! More

by SAMCAT3307
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jul 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Sam, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

March 27, 2024

I appreciated the fact that you allowed me to reschedule due to the snow that morning. Collin was really helpful and knowledgeable. Great customer service! More

by jas61107
Recommend Dealer
Yes
Employees Worked With
Collin
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Mar 27, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future.

March 27, 2024

Always dependable Friendly customer service, knowledgeable employees, fast service Will continue to patronize Gordie Boucher More

by LYNNSMAIL66
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Mar 27, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Lynn, thank you for your kind review; we are happy to pass along your comments to the team! We sincerely value your business and look forward to your next visit!

March 27, 2024

He kept us aware of repair issues and costs. Vehicle was ready as expected. Service performed as recommended More

by Dave10
Recommend Dealer
Yes
Employees Worked With
Collins at Mazda
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Mar 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Dave, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

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