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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,563 Reviews

2,563 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 27, 2024

Always happy with Gordie Boucher dealership I have nothing else to say Thank you for being helpful More

by Ranger guy
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Mar 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

March 27, 2024

Good A salesman out front told me when I asked about a book on the Ford Edge, they would be in soon. I found out later, Ford no longer produces those books. Disappointing! More

by SAMCAT3307
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
Jul 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Sam, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

March 27, 2024

Jeff was able to take me right away and had my issue diagnosed and repaired within just a couple hours. I got shuttle service both two and from work so there was minimal time lost from work. Overall a m More

by UROKOP
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Jul 08, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 27, 2024

I told him what I was experiencing regarding my truck, they listen, took very good notes, checked it out, fixed it. Good experience. More

by DANOKGRAVES
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brian can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

March 26, 2024

They were quick and talked through what was needed, gave me an update and mentioned what would be ready for servicing later this year. More

by BOB.WOLNIAK
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
Mar 27, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Bob, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

March 25, 2024

Did not provide inspection sheet or oil change sticker until asked. Transfer case diagnosis was incorrect it. Was not cracked. Dealership also did not detect wheel bearing issue. More

by Swestern608
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Jul 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins Service Manager 608-754-5511

March 24, 2024

Very easy to work with Friendly and respectful. Would definitely recommend them. Will be going back More

by BLEEK1963
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

March 23, 2024

Quick and completed to my satisfaction Easy scheduling, quick turnaround. Received quotes for recommended service More

by glind0
Recommend Dealer
Yes
Employees Worked With
Collin
Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

March 23, 2024

Always prompt and helpful. Even delivered my car and picked up the loaner. Perfect service. More

by STEREOPSIS39
Recommend Dealer
Yes
Employees Worked With
Collin
Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future.

March 22, 2024

They are always polite, friendly and efficient. I trust them with my vehicle. I enjoyed the video of my oil change very much More

by pattimurphy07
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Mar 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

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