Gordie Boucher Ford Lincoln of West Bend

As always, excellent service. GB Ford is probably the best auto dealer around and I like the friendly, professional service. GB Ford is probably the best auto dealer around and I like the friendly, professional service. More

Service was awesome from beginning to end lots of smiling faces. Appreciate all the help. faces. Appreciate all the help. More

They found a filter IN MY CAR that had mouse droppings in it along with other dirt. When they showed it to me and asked if I wanted it changed I was so thankful they discovered it! They also flushed out the it along with other dirt. When they showed it to me and asked if I wanted it changed I was so thankful they discovered it! They also flushed out the system to get rid of all the bad stuff that could have been in there! I got into a wonderful clean smelling car! All disinfected!!!! More

Very happy with my new tires. The car rides so much smoother and tracks straight. Good deal and the service staff is great to work with. The car rides so much smoother and tracks straight. Good deal and the service staff is great to work with. More

Mike was easy to work with. His assistance in the ordering process was tremendous, keeping me well informed on the status of the vehicle. His knowledge of the vehicle enabled His assistance in the ordering process was tremendous, keeping me well informed on the status of the vehicle. His knowledge of the vehicle enabled him to completely answer all of my questions, and gave me a good understanding of the vehicles capabilities and settings. More

They were able to get my car in to check a leak in tire immediately. And because they offer a shuttle service. I could drop car off and get home so they could get to my car at their convenience. All We’r immediately. And because they offer a shuttle service. I could drop car off and get home so they could get to my car at their convenience. All We’re polite and manager , Angie, found that I had coverage for this service. Thank you! I am glad I have decided to take advantage off their service department. More

fixed my car and staff was friendly but it took all day and no communication on the progress. I had to call to find out what the status was and no communication on the progress. I had to call to find out what the status was More

After the last service visit I'm not sure if I'll go back. The area where the technician was working I could tell. There was dirty finger prints and smudges all over my white head liner. Not happy at al back. The area where the technician was working I could tell. There was dirty finger prints and smudges all over my white head liner. Not happy at all. More

Anyone that’s looking for a vehicle or will be in the future…. Do not shop at Gordie Boucher Ford Lincoln of West Bend . They are the shadiest dealer I’ve ever came in contact with. Long story short is I future…. Do not shop at Gordie Boucher Ford Lincoln of West Bend . They are the shadiest dealer I’ve ever came in contact with. Long story short is I transferred dealerships to one that would 100% not screw me on an over msrp when the vehicle arrives. During the transfer process Ford Motor Company pulled my early reservation to build. After waiting for over 2 years for this vehicle my new dealership contacted me and said that Boucher is refusing to give up the order in my name and my reservation number and sold it to someone else. I went to Boucher today in person to try to clear up the situation since I told them regardless where the vehicle gets delivered I want to purchase it since I’ve been waiting so long. They told me straight to my face that it’s their vehicle and they sold it for more money. Stealing a customers order that has been waiting for over 2 years should tell you all you need to know about this shady dealership and the whole Boucher Automotive Group. More

Greeter and the Service Advisor remembered me from a prior service visit. The Service Advisor explained the needed service, approximate wait time, and associated services that were recommended. prior service visit. The Service Advisor explained the needed service, approximate wait time, and associated services that were recommended. More