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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,412 reviews
June 15, 2022
Barb was great. My truck didn't get finished getting diagnosed until after parts dept was closed, so she made sure a follow up along with approval from Fidelity and My truck didn't get finished getting diagnosed until after parts dept was closed, so she made sure a follow up along with approval from Fidelity and parts ordered was all taken care of the next business day. Shout out to Chris Flynn and his team, for loaning me a demo car that Dave (I think) was driving so I could make it to my nieces high school graduation. This great service is why I drive 45 minutes to come to this dealership. Thank you for the great job and great customer service! More
by JASON_OHM
Verified Customer
June 14, 2022
Had the usual works performed on my f 150. it works for me and my truck with 187K mikes. Ford tough and for me long lasting. it works for me and my truck with 187K mikes. Ford tough and for me long lasting. More
by smallgasengine65
Employees Worked With
June 14, 2022
Monica was my service center rep. She handled my appointment seamlessly. When I arrived she met me and had my vehicle off to get everything that I was scheduled for. I even had a comp She handled my appointment seamlessly. When I arrived she met me and had my vehicle off to get everything that I was scheduled for. I even had a complimentary car wash thrown in for good measure. More
by DCHAMMEN46
Employees Worked With
Monica
June 10, 2022
Good salesman, informative,polite . Willing and able to answer questions. Good follow up and showed concern for my satisfaction Willing and able to answer questions. Good follow up and showed concern for my satisfaction More
by CRAIG_PAT
June 09, 2022
Great service. they had a recall fixed same day I dropped my truck off. Although I wouldn’t recommend waiting for any services here unless your schedule is open, I’ they had a recall fixed same day I dropped my truck off. Although I wouldn’t recommend waiting for any services here unless your schedule is open, I’ve had not so great luck with that in the past. But everyone of the service reps and parts people I’ve talked to has been wonderful, super nice and always helpful. I’ll definitely keep coming here :) More
by Cheyenne
Employees Worked With
Other Employees :
All the Parts Guys I’ve met are great too!, Angie Heyse, Kayla Bell
June 08, 2022
They are always professional. I have going there for over 20 years and Dave Brooks as the sales manager and Eugene Sanchez as the sales person are an amazing duo. I have going there for over 20 years and Dave Brooks as the sales manager and Eugene Sanchez as the sales person are an amazing duo. More
by Danielagee
June 08, 2022
Mike was very easy to work with when purchasing my new van. I would definitely recommend anyone who is looking to buy a vehicle contact Mike. van. I would definitely recommend anyone who is looking to buy a vehicle contact Mike. More
by MADISONWI
Employees Worked With
June 08, 2022
Great dealership, great sales (Eugene in particular) and wonderful financial department. Eugene and Kayla worked hard to get me out of the two vehicles I had and into only one. Eugene even drove with me a wonderful financial department. Eugene and Kayla worked hard to get me out of the two vehicles I had and into only one. Eugene even drove with me an hour back to my house to pick up my second vehicle and drive it back. Love this dealership and will definitely suggest them to anyone looking for a vehicle. More
by EMWAITE1025
