Gordie Boucher Ford Lincoln of West Bend

It’s always a great experience working with Eugene and the team!! I was in and out in no time with my new car!! the team!! I was in and out in no time with my new car!! More

Dealership was friendly and clean/professional. I drove from Green Bay because they honored plan pricing that I had, which I was very pleased with, and Stephanie from the BDC sent me a video of the I drove from Green Bay because they honored plan pricing that I had, which I was very pleased with, and Stephanie from the BDC sent me a video of the vehicle and said hello to me when I arrived. However, the vehicle was not filled with fuel upon arrival and had undisclosed mechanical issues on it that were easily noticable, and blame was deflected for this instead of owning it. Zeke in finance was extremely easy to work with and knowledgeable. More

Greeted promptly and with a smile. Process fully explained. Appointment set for my convenience. Excellent customer service overall! Process fully explained. Appointment set for my convenience. Excellent customer service overall! More

This is a very nice dealership. I wish there was more inventory so I could get a new explored. John was helpful. I wish there was more inventory so I could get a new explored. John was helpful. More

My concerns are always heard, and answers found when not right away known. I've been concerned about awful brake squealing, and while there was no definitive reason or resolution for it, they took everythin right away known. I've been concerned about awful brake squealing, and while there was no definitive reason or resolution for it, they took everything apart, looked at the brakes and pads, and now, for the first time in a year my brakes are no longer making the awful squeal when I back up! More

Said my rear brakes and rotors needed to be replaced at 28,000 miles, but needed to schedule a different appointment to have a more certified tech look at it to determine warranty coverage. Otherwise they 28,000 miles, but needed to schedule a different appointment to have a more certified tech look at it to determine warranty coverage. Otherwise they are always great to work with! More

Chris, one of the sale managers reached out to me about a customer service complaint I made with the service department and one of their sale dealers. He took full responsibility and did his absolute best to customer service complaint I made with the service department and one of their sale dealers. He took full responsibility and did his absolute best to make the situation better for my wife and I. Chris and Nick really stepped up to earn my business back and helped me get my hands on a new Bronco! I will continue to come back to their dealership as I appreciate the honest and respectful nature they have inside their company. I also want to give a shout out to Leah in the financing department. She was great and a ton of fun to work with on handling the purchase of both my new vehicles. Great job to the 3 of you and I look forward to doing business again. I took 1 star away because I was not able to use the military member rebate or get any rebate on my 2nd purchase for being a loyal ford customer. I bought a Ford F-150 just 1 month before buying another vehicle at the same dealership. More

Awesome dealer. Great working with Nick & Leah. They were both friendly and professional. Nick kept us informed as to when our truck would arrive. Great working with Nick & Leah. They were both friendly and professional. Nick kept us informed as to when our truck would arrive. More

I was in and out within 1 30 min they were very nice and the shop was very clean. the shop was very clean. More