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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,407 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,407 reviews

October 28, 2020

Good, besides that when they did my oil change they never checked any of my fluids so I told angie and she filled them up for me. More

by RWKREIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Nov 05, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback and review. We are glad Angie was able to take care of your checked fluids. Please reach out to us if there is anything else we can assist you with.

October 28, 2020

Excellent group of people to work with on my first auto loan. Happy with the Lincoln and I’ll send my friends here in the future too More

by Itsame!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Stephanie Turner
Nov 05, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

October 28, 2020

It was awful. All the protective covering was left in my car after service. Nice to see they protected themselves from me but didn't care about protecting me from them. I had to remove it all and throw it a More

by JNEU0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very sorry you had a negative experience with us. Unfortunately, we are unable to find your full name to contact you directly about the situation you are describing. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further and go the extra mile to make things right.

October 27, 2020

They gave me a awesome deal on a brand new Eco Sport. Richard went above all expectations. If you looking for a Ford Dealer I can only recommend them More

by AJ39741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Congratulations on your new Ford EcoSport! We are thrilled you enjoyed working with Richard.

October 26, 2020

Very easy to work with, their pricing was aggressive, and they spent as much time as I needed to learn my new truck. It was a pleasure! More

by MALLARD1717
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Johnson
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

October 26, 2020

Great service from all the staff.. everyone was so knowledgeable and helpful every step of the way. I will definitely be back for my next car. More

by Tle9008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Heyse
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We look forward to seeing you again in the future!

October 26, 2020

Always excellent service. Any person you come into contact with are always helpful. If the don’t know the answer they will find someone who does More

by PATTY9804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Braun
Oct 27, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review, Patty!

October 23, 2020

worked with santo and i have nothing but good things to say about him! he is wonderful, not only as as salesman but as a human being!!! very appreciative. More

by leenyjrn
Recommend Dealer
Yes
Employees Worked With
Santo Caputa
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are happy to hear you enjoyed working with Santo while purchasing your vehicle!

October 22, 2020

Santo was more than accommodating with our very specific needs. We were looking for a needle in a haystack, and while we paid a little more than we anticipated, the quality of the truck we got for the money More

by CHRISTIAN.FOSS
Recommend Dealer
Yes
Employees Worked With
Santo Caputa, Erik Johnson
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Christian - We are thrilled Santo was able to find the vehicle you were looking for here at Boucher!

October 22, 2020

Kim Gonzales and team do a wonderful job. The service and cleaning of my Lincoln was wonderful. Everything was seamless and convenient. Thank You. Good Job More

by DEANNALB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5-star review!

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