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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

July 02, 2020

buying used car Richard love was easy to work with, had all the answers toall our questions.wayne z. came and talked with us while our financial paper work was being More

by SLULLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy to hear Wayne, Richard and the rest of the Boucher Team made your experience a good one! Please reach out to us if there is anything else we can do for you!

July 02, 2020

Disappointing to see no respect or care for customers or employees. No masks or social distancing or sanitizing going on anywhere. Staff right up in my face with no masks on and customer lounge with no sani More

by CMEIER1022
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Angie Heyse, Ken Braun , Barb Sauer
Aug 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback. We understand your concern and would like to address it directly. Taking into consideration the feedback we've received from you and other customers recently, our management team decided to enact a mandate that all employees must wear masks until further notice. While we have since March made many changes to our procedures directed at keeping everyone as safe as possible, we now believe the mask mandate is absolutely the right thing to do. Your feedback is important to assist us in better understanding of what is important to our customers. We, as an organization, welcome outside feedback as a way to improve our customers' experience. If you have any further questions or concerns, please don't hesitate to contact our General manager, Chris Flynn, at 262-338-3379. We truly hope to see you again soon.

July 01, 2020

Brakes Everyone that I've dealt with has been awesome. I bought an 2015 F150 a month ago and my only disappointment is with the brake dust. I have shiny al More

by MARCUS.SMITH620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Johnson, Angie Heyse
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Marcus, thank you for sharing. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this bake dust issue further! We hope to hear from you soon!

July 01, 2020

great experience again Zeke our sales guy and Wayne Zarling made it easy and a pleasant experience to buy our new 2020 Explorer. They both are very knowledgeable and down to More

by MARK@AMARKDIE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Stephanie Turner
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are thrilled Zeke and Wayne made your 2020 Ford Explorer purchase and easy one!

June 30, 2020

Corey took care of us while we looked and bought our F-250. He did not pressure us and all went very smooth. We were very happy with our purchase. More

by JIMBOWRTZ
Recommend Dealer
Yes
Employees Worked With
Corey Weathers, Tom Dasko, Stephanie Turner
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Congratulations on your new Ford F-250!

June 30, 2020

Dan has helped me with 3 cars now. Every single time he does everything he can to make me happy. He always hits the mark, he's honest, and he's very professional. 10 out of 10 would recommend! More

by EAR85
Recommend Dealer
Yes
Employees Worked With
Dan Powell, Stephanie Turner
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the awesome recommendation!

June 30, 2020

a very nice experience with Amanda. Always prompt and thoro Excellent service and good pricing. Nice detailing and care for vehicle and buyer. Prompt in their response to questions and to scheduling. Satisfi More

by MIKEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Johnson
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review, Mike!

June 30, 2020

Eugene was very helpful, Made the experiences a pleasure. Eugene helped me with two Gordie Boucher purchases, once in 2016 and again in 2020. Very helpful and knowledgeable. Love the vehicles, I'll be back! More

by ChristaP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind review, Christa!

June 30, 2020

We drove onto the lot looking for a used SUV. Richard Love met us, asked a few questions, listened to our answers, we asked our questions and he guided us to a vehicle. A test drive later we were in talk More

by HHH
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy Richard was able to provide you with a 5-star experience!

June 28, 2020

The upmost friendliness anyone can ever encounter! Since we walked into the dealership of Gordon Boucher two years ago for the first time, we have felt very warm and welcome like being a part of the Go More

by rgsdave.dl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Behn
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Boucher! We appreciate your continued business and loyalty!

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