Back

Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,440 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

3021 W Washington St

West Bend, WI

53095

Directions

By Type

Showing 2,440 reviews

June 26, 2020

Mirror Repair Brought the car in for an estimate, given a price. After bringing it in for service, the tech decided it would take double the time to do the work fro More

by MIKEBURZLAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing, Mike!

June 26, 2020

Mediocre at best! We arrived on time for our appointment and were basically ignored for over 15 minutes until our salesman popped in to see us. When we called to make o More

by TNTGREENWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeke Heyse
Jul 09, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention. We are very disappointed to hear about the situation you have described. Unfortunately, we are unable to find your name in our system to contact you directly. At your earliest convenience, please reach out to our General Manager, Chris Flynn, at 262-338-3379 so we can go the extra mile and make things right. We hope to hear from you soon.

June 26, 2020

They listened to what I wanted and did what I needed. I had body work done and didn’t want the wash after my service. More

by linton5555
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing! We are glad you had a positive experience with us!

June 26, 2020

Dan Powell was a great help in finding and helping us get the vehicle my wife would really like. We are very happy. Great Job.! More

by Jeep
Recommend Dealer
Yes
Employees Worked With
Dan Powell, Stephanie Turner
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review!

June 26, 2020

We had multiple repairs done on the same day. Work was completed in the time frame promised. Service department took great care of our vehicle from start to finish. Our service advisor, Angi, was very h More

by KEITH D
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing, Keith!

June 26, 2020

Always appreciate the help getting my vehicle and my families vehicles serviced! Always greeted with a smile and done in a timely manner! Thanks Angie! More

by ZHIZ5678
Recommend Dealer
Yes
Employees Worked With
Jack, Angie Heyse
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

June 26, 2020

The detailing was poor. I have contacted the sales person and he said he would schedule a time for me to come in so they can redo it and also possibly replace the batteries in the two fobs that don't More

by Summer
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Feller, Stephanie Turner
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Summer, please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further and go the extra mile and make things right!

June 26, 2020

Expedition detail - Excellent job and much appreciated!! Conner did a amazing job on our expedition detail, it looks better than showroom floor level!! My wife was thoroughly impressed, she did let anyone ri More

by wlrllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

It was our pleasure! Please reach out if there is anything else we an assist you with in the future!

June 24, 2020

Zeke was such a pleasure to work with, he really helped us find what we were looking for and we had a long checklist! He was very personable, and always had a smile on his face, highly recommend working wi More

by taylor_graf
Recommend Dealer
Yes
Employees Worked With
Zeke Heyse, Stephanie Turner
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Taylor - thank you for the review and recommendation!

June 22, 2020

Had everything done when it was promised Tires were mounted and balanced and put on truck when oil change and tire rotation was done no issues or problems with the service department More

by dicker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Johnson, Stephanie Turner, Ken Braun
Aug 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5-star service review!

...
190
...