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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,975 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,975 reviews
September 20, 2026
Excellent service. Very detailed Explained everything in detail. Did a wonderful job on the work that they did It was completed in a very short time Very detailed Explained everything in detail. Did a wonderful job on the work that they did It was completed in a very short time More
by CHERYL.GARVEY1
Verified CustomerEmployees Worked With
Nathan
September 20, 2026
We’ve been customers here for years. We don’t plan to go back other than for warranty work. We’ve had quite a few complaints over the last year. Now I took my car in for oil change. Pric We don’t plan to go back other than for warranty work. We’ve had quite a few complaints over the last year. Now I took my car in for oil change. Price is 89.95. I handed over a $25 off coupon and then my total was $81.24. How does that add up?? I’m over them. More
by LADYLINDY73
September 19, 2026
Jacob was a good provider and answers that I needed even though it was in there for three times for the same thing. I think they could've gotten a little bit better at it. I'm wondering what's gonna happen though it was in there for three times for the same thing. I think they could've gotten a little bit better at it. I'm wondering what's gonna happen when I'm out of warranty I have to start paying for the same thing that goes wrong with it. i'm at 5 diesel trucks pick up trucks and this one kind of scares me a little bit. I don't know if I should trade it in or what I should do with it. just wondering if I bought a lemon? More
by Markkruepke
September 18, 2026
I worked with Nate and had a great experience. He set up my appointment, it worked out perfectly. We talked about a front end alignment, it wasn't needed, a bonus for us. It reassured me that I'm He set up my appointment, it worked out perfectly. We talked about a front end alignment, it wasn't needed, a bonus for us. It reassured me that I'm working with qualified people. Other places may have charged me for it anyway. Very happy customer here!! More
by 63696judy
September 18, 2026
Personable staff that answered all our questions about our window replacement. Thank you for being efficient our window replacement. Thank you for being efficient More
by Meghan
September 18, 2026
Very helpful. They were knowledgeable and friendly. I appreciated that they helped us to return the car. I had surgery and they made sure to accommodate that was v They were knowledgeable and friendly. I appreciated that they helped us to return the car. I had surgery and they made sure to accommodate that was very appreciated More
by Rcmattson
September 17, 2026
The dealership has been amazing. I've gotten multiple vehicles from it. Monica does great when it comes to providing help in a customer service level I specifically request her when I've gotten multiple vehicles from it. Monica does great when it comes to providing help in a customer service level I specifically request her when I do call the dealership. More
by Bretballman
September 17, 2026
Very kind and knowledgeable. Reports any additional work if needed. Prompt. courteous. Friendly. Can work with others. Reports any additional work if needed. Prompt. courteous. Friendly. Can work with others. More
by don.goeden
Employees Worked With
Other Employees :
Josh, Nathan
