Gordie Boucher Ford Lincoln of West Bend

Great service and pricing as always from Gordie Boucher Ford in West Bend. Will continue to see my business. Ford in West Bend. Will continue to see my business. More

Everyone we interacted with was nice, attentive and understanding of our wishes. However, so many times we were told information that did not come true. We were told the new car we had ordered had understanding of our wishes. However, so many times we were told information that did not come true. We were told the new car we had ordered had been delivered, so we came in on a Friday to finish the process. However, the car did not pass inspection and needed a part to be replaced; they said the part would be delivered and repaired on Monday. We went in on Monday and the part still had not come in and they had no idea when the part would come in. The dealership should not have told us the car was ready until it was passing inspection. So many times we were hopeful to take home our new car just to be let down. Second, when we came in on Friday, the finance manager told us we might be able to qualify for promotional rates through Ford backdated to the date we placed the order. When we came in on Monday, it was a different finance manager working and he had no idea what we were talking about when we told him what the other finance manager was telling us. The whole process was disorganized, and as new parents to a 3 month old, we wasted a lot of valuable time at this dealership. We will not be purchasing cars through this dealership again. More

I appreciate the concierge pick up and drop off service. The drivers were very friendly and punctual. The drivers were very friendly and punctual. More

I really enjoyed working with this dealership. They were all do friendly, helpful, and knowledgeable. They explained the features on this vehicle and helped set things up for me. They were all do friendly, helpful, and knowledgeable. They explained the features on this vehicle and helped set things up for me. More

Ver professional and efficient Was very caring and attentive to my wifes conerns and answered all of her questions attentive to my wifes conerns and answered all of her questions More

Great first time buying experience with Boucher Ford. Richard did an outstanding job with his communication and persistence in finding me my ideal pickup. They have earned my future business. Richard did an outstanding job with his communication and persistence in finding me my ideal pickup. They have earned my future business. More

Always a welcoming atmosphere and a joy working with Eugene, Tim and Chris!! Love the care and family feeling when we go in the building. Eugene, Tim and Chris!! Love the care and family feeling when we go in the building. More

Richard has always gone above and beyond for us. He is knowledgeable, efficient, and always available when we need him. Richard doesn't just sell you a car, he sells the whole company. Moriah was He is knowledgeable, efficient, and always available when we need him. Richard doesn't just sell you a car, he sells the whole company. Moriah was funny, so easy to talk to and made the paperwork a breeze to get through. Gordie Boucher has our business for years to come! More

Service appointment was quick and easy to schedule and the service team was great to work with the service team was great to work with More

Amanda was very knowledgeable about the Nautilus and explaining the details of its operation and its options. She was great to work with, very quick response time with any questions I had. Thank you A explaining the details of its operation and its options. She was great to work with, very quick response time with any questions I had. Thank you Amanda for making my car shopping experience so easy! More