Gordie Boucher Ford Lincoln of West Bend - Service Center

Efficient. Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar More

Great customer service and communication while my vehicle was in their care! I highly recommend. was in their care! I highly recommend. More

I have had a good experience working with this dealership and always trust that they will complete the job the way it should be done. and always trust that they will complete the job the way it should be done. More

Came in for 3 recalls. I said i did not need anything else done but the recalls. They took out my air filter to see if i wanted to get a new one. I told them i did not. I said i did not need anything else done but the recalls. They took out my air filter to see if i wanted to get a new one. I told them i did not. They said they could not get the filter back in because it was too degraded. I said originally that i did not want anything else done. Now my car is without an air filter. More

Kept me informed of repair progress. Worked to find coupon discounts for me on repairs. Worked to find coupon discounts for me on repairs. More

The dealership was clean and cool on a hot day, and the salespeople were extremely helpful especially Michael Nuernberg. salespeople were extremely helpful especially Michael Nuernberg. More

Service writer was great at keeping me updated on what’s going on. And it seems that the mechanic that was working and doing the repair kept my vehicle clean and seems to be running great. going on. And it seems that the mechanic that was working and doing the repair kept my vehicle clean and seems to be running great. More

The service was quick. Thank you. Will definitely be continuing our service at this location. Thank you. Will definitely be continuing our service at this location. More

Service has been improving. Last 2 times I dropped off my vehicle and was done before the estimated time given for repairs. Last 2 times I dropped off my vehicle and was done before the estimated time given for repairs. More

They work very hard to achieve customer satisfaction. Their staff is friendly and very conscientious Their staff is friendly and very conscientious More