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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,309 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,309 reviews

August 30, 2025

I would not recommend service! I picked up my truck after warranty work,oil pan replacement. Now there's a front end streerIing knock WTH. The technician also left the oil dipstick More

by stevemverheyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belal Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We’re very sorry to hear about the issues you’ve experienced following your recent service visit at Gordie Boucher Ford of Kenosha. The concerns you’ve described including the steering knock, dipstick left out, oil levels, and your catalytic converter repair not meeting expectations are serious and do not reflect the standards of quality, safety, or attention to detail we hold our service team to. We understand how frustrating and concerning this must be after bringing your truck in for warranty work, and we want to make things right. We will have our management team reach out as soon as possible so we can review your repair order in detail, address these concerns immediately, and restore your confidence in our dealership. Sal Pappalardo General Manager

August 30, 2025

God great service from Joe Conforti and I’m very pleased with the vehicle that I bought. He made a purchase, very streamline and simple. More

by mel4600Mel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Conforti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Conforti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your great review! We’re so glad to hear that Joe Conforti made your vehicle purchase at Gordie Boucher Ford of Kenosha simple, streamlined, and stress free. It’s wonderful to know that you’re very pleased with your new vehicle and the level of service Joe provided. We truly appreciate your business and look forward to serving you again for all your future automotive needs. Sal Pappalardo General Manager

August 29, 2025

Checked the car for what I had described was the problem, found the problem, ordered the parts and now I'm just waiting for a phone call to schedule the appointment to be fixed More

by BLHOGAN27
Recommend Dealer
Yes
Employees Worked With
Julia Duensing, Julia Duensing
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Sep 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! We’re glad our service team at Gordie Boucher Ford of Kenosha was able to quickly identify the issue you described, order the necessary parts, and keep the process moving forward. We understand how important clear communication and timely updates are, and we’ll be sure to contact you right away once the parts arrive so your repair can be completed. We appreciate your patience and look forward to getting your vehicle fixed and back on the road soon. Sal Pappalardo General Manager

August 29, 2025

Oil was not cleaned up from pan and is leaking on my concrete drive for last two days rest of service went as planned and happy with as always. First time this has happened More

by teargass69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Duensing
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Sep 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your honest feedback. We’re glad to hear that most of your service went as planned and that you’ve consistently been happy with our work. That said, we sincerely apologize for the oil residue left behind after your recent service. The oil pan should have been cleaned properly, and we regret the inconvenience this caused with your driveway. At Gordie Boucher Ford of Kenosha, attention to detail and customer satisfaction are always our priorities. We would appreciate the opportunity to make this right and ensure it doesn’t happen again. Please reach out to our Belal Barakat or Karen Cooper @ 262-697-0700 so we can assist you directly. Sal Pappalardo General Manager Belal Barakat Service Manager 262-697-0700

August 29, 2025

“Wow, I had such a great experience! Terryn was extremely helpful throughout the entire process of buying my new car. He was patient, knowledgeable, and even continued to assist me with More

by Mgonzalez0106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terryn Clemmensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We’re so glad to hear that Terryn provided such an outstanding car-buying experience at Gordie Boucher Ford of Kenosha. His patience, knowledge, and continued support even after the sale truly reflect the level of customer care we strive to deliver every day. We appreciate your recommendation and will be sure to share your kind words with Terryn. Enjoy your new car, and we look forward to welcoming you back in the future! Sal Pappalardo General Manager

August 28, 2025

Jessica did a great job organizing two appointments together! She also assisted us effectively with a tire order. More

by Mikeclaygeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Burges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re so glad to hear that Jessica was able to efficiently organize your two appointments together and assist you with your tire order. At Gordie Boucher Ford of Kenosha, our team works hard to make scheduling and service as smooth and convenient as possible, and it’s great to know Jessica delivered such a positive experience. We truly appreciate your trust in us and look forward to serving you again for all your future automotive needs. Sal Pappalardo General Manager

August 28, 2025

Fast, professional, and convenient. Mike is one of those people that really seems to care about customer experience still and ensuring that things are done right More

by kcirteht23
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Aug 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! We’re so glad to hear that you found your visit to Gordie Boucher Ford of Kenosha to be fast, professional, and convenient. It’s wonderful to know that Mike made such a positive impact by showing genuine care for your customer experience and ensuring the work was done right. We appreciate your trust in our team and look forward to continuing to provide you with excellent service on every visit. Sal Pappalardo General Manager

August 27, 2025

Mike was outstanding. He kept me informed during the process of my repair. He is a great asset to your Dealership 10 out of 10 More

by Kennymeyer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re so glad to hear that Mike provided you with outstanding service and kept you well informed throughout your repair process. He truly is a valuable asset to our team here at Gordie Boucher Ford of Kenosha, and your 10 out of 10 rating means a lot. We appreciate your trust in us and look forward to serving you again with the same professionalism and care on your future visits. Sal Pappalardo General Manager

August 27, 2025

I was very impressed with the professionalism and look forward to going back when I need service again. More

by Jbgermantown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Eckman
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Aug 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re glad to hear you were impressed with the professionalism of our team at Gordie Boucher Ford of Kenosha. Providing a welcoming, professional experience is always our goal, and we look forward to seeing you again whenever your vehicle needs service. Sal Pappalardo General Manager

August 27, 2025

Gordie Boucher Ford is truly a 5 STAR operation, from sales to service to finance. Everyone involved made the car buying experience fast, easy and enjoyable. More

by WPKREUSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing feedback! We’re thrilled to hear that you consider Gordie Boucher Ford of Kenosha a true 5-star operation, from sales to service to finance. Our entire team is dedicated to making the car-buying process fast, easy, and enjoyable, and it’s wonderful to know that stood out during your experience. We truly appreciate your support and look forward to continuing to provide you with excellent care for all your automotive needs. Sal Pappalardo General Manager

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