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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,274 Reviews

1,274 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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December 04, 2024

The staff and service is exemplary! They go above & beyond to accommodate your needs & wants. Alfredo & John & the entire team are friendly, understanding & customer service-driven. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Gordie Boucher Ford of Kenosha responded

TJ Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

December 01, 2024

Went above and beyond to fix the problem. Bradford was awesome to deal with. When I buy a new truck it will be from them. More

by jjanda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

November 29, 2024

Very happy with the professionalism and the quality work that was done on my car More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Gordie Boucher Ford of Kenosha responded

We love the name "Fordguy" Thank you for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Sal Pappalardo General Manager 262-697-0700

November 28, 2024

Best Ford Service department in the Kenosha area! My strongest recommendation for your service needs! More

by SJAKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Tidwell
Nov 29, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review, We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

November 27, 2024

Service was great but more timely call backs would be greatly appreciated to keep me posted on my car More

by Susan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review, Susan and the also the fed-back. We strive to make sure that all of our customers leave happy, and will be sure to share this with our team to continue to get better. Thank you for your Business! Sal Pappalardo General Manager 262-697-0700

November 23, 2024

I have nothing more relevant to comment upon at this time. Everything was within required limits More

by MMONROE890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Luna
Nov 23, 2024 -

Gordie Boucher Ford of Kenosha responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

November 21, 2024

Everyone was very polite and attentive. I liked the video of the potential problem areas. Got my 214000 vehicle back in good shape. Thanks team More

by ROB.GERE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle the tech
Nov 21, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

November 16, 2024

Great service, very helpful, friendly sales team and service team. Polite and courteous. Willing to listen to what I needed and wanted. More

by ITISPHILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

November 14, 2024

Best dealership in the business. They make everything easy and stress free. I’ve bought 3 vehicles from them now, and I won’t go anywhere else. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gordie Boucher Ford of Kenosha responded

David, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

November 11, 2024

They did a great job picking up my vehicle and service. The person was very professional. More

by rodrigur23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager 262-697-0700

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