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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,709 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,709 reviews

June 13, 2026

This dealership is like a family, friendly, caring, clean environment, and great customer service. Keep up the good work!! More

by Sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Grand Prairie Ford responded

We are delighted to hear that your experience with us felt like being part of a family! Knowing that our team's friendliness, care, and commitment to a welcoming environment made a positive impression means a great deal to us. Thank you for taking the time to share such kind words — we look forward to continuing to provide you with the same great experience every time you visit!

June 13, 2026

Excellent service. Sales and finance team were very helpful and attentive. Highly recommend this dealership. More

by Kenneth.svetlik@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Navarez
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Jun 15, 2026 -

Grand Prairie Ford responded

We are delighted to hear about your experience with our sales and finance team! It is truly rewarding to know that they provided you with the attentive and helpful service you deserved throughout the process. Thank you so much for the kind words and for taking the time to share your feedback. We look forward to serving you again in the future and appreciate your recommendation!

June 12, 2026

Very professional, and knowledgeable Will bring both of my cars for service Very satisfied and pleased More

by Johnny Kimberlin24
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
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Jun 15, 2026 -

Grand Prairie Ford responded

Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience! It is wonderful to hear that our team made such a positive impression with their professionalism and knowledge. We look forward to welcoming you back for your future service visits and are glad to know you trust us with both of your vehicles. Your satisfaction means everything to us, and we will continue to work hard to deliver the same great experience every time!

June 12, 2026

Great service, cleaning waiting room, and fast internet. Communication was excellent with Santos. Scheduling was super easy. More

by J.ALEJANDRO50
Recommend Dealer
Yes
Employees Worked With
Santos
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Jun 15, 2026 -

Grand Prairie Ford responded

Thank you so much for sharing your experience with us! We are absolutely thrilled to hear that you enjoyed our service, found the waiting area comfortable, and had reliable internet during your visit. It means a great deal to know that every aspect of your time with us met your expectations. We are also glad to hear that your communication and scheduling experience was seamless. Your kind words are truly appreciated, and we look forward to serving you again in the future!

June 11, 2026

I'm really impressed with the service department everyone's always so helpful and friendly and I really like being able to get a Lyft home and then the truck delivered. More

by Josephco_le
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Jun 12, 2026 -

Grand Prairie Ford responded

We greatly appreciate your kind words and for you taking the time to share your experience with us! It is wonderful to hear that our service team has made such a positive impression with their helpfulness and friendly approach. We are also glad that the Lyft and vehicle delivery options have added a level of convenience to your visits — that is exactly the kind of experience we strive to provide. We look forward to continuing to serve you and your truck!

June 11, 2026

Busy; but was able to fit me in for a oil change. Antonio was professional and friendly More

by maureen.smiley
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jun 12, 2026 -

Grand Prairie Ford responded

Thank you for sharing your experience with us, Maureen! We are so glad we were able to accommodate your visit despite the busy schedule, and that Antonio made the experience a positive one. We look forward to seeing you again for your next service visit!

June 11, 2026

Staff was ready, quick service and ready to answer any questions Vehicle was service and out before time frame dealer told me More

by juancains
Recommend Dealer
Yes
Employees Worked With
Don't remeber
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Jun 12, 2026 -

Grand Prairie Ford responded

Thank you for your review, Juan! It is genuinely wonderful to hear that our team was prepared, attentive, and able to get your vehicle serviced ahead of schedule. That is exactly the experience we strive to provide for every customer who walks through our doors. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!

June 11, 2026

Staff was ready, quick service and ready to answer any questions Vehicle was service and out before time frame dealer told me More

by juancains
Recommend Dealer
Yes
Employees Worked With
Don't remeber
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June 11, 2026

The oil change went fine but I asked them to update my screen/map in my car and they gave me another appointment because they couldn't do it that day and when I went I was there all day Friday and returne More

by Andre’s ramirez
Recommend Dealer
No
Employees Worked With
Santos Flores
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Jun 11, 2026 -

Andre’s ramirez responded

Went in for them to restart and fix my screen/map, left the car there Friday and got it back on Saturday with no changes…my screen had no changes and my GPS still is not working

Jun 12, 2026 -

Grand Prairie Ford responded

It's regrettable to hear that your experience with the screen and map update did not meet expectations. We understand your frustration and would genuinely like to discuss this further and work toward a resolution. Please reach out to Victoria Courtney at 855-971-6306 so we can better understand what happened and ensure your concerns are properly addressed.

June 11, 2026

Cameron was freaking cool and awesome and his service was spot on and honest! Great place More

by AUSTENGARCIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron service department
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Jun 12, 2026 -

Grand Prairie Ford responded

We greatly appreciate your kind words and taking the time to share your experience with us! It is wonderful to hear that Cameron provided you with honest, attentive service — that is exactly the standard we strive to uphold for every customer who walks through our doors. We look forward to welcoming you back in the future!

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