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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,947 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,947 reviews

December 24, 2024

The purchase process was easier than previous car purchases. I feel I was treated fairly and with respect. I got the vehicle I was looking for. More

by karenkbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We’re thrilled to hear that your purchase process was easier and that you felt treated fairly and with respect. It’s our goal to ensure every customer gets the vehicle they’re looking for, and we’re so glad we were able to meet your expectations. We look forward to assisting you again in the future!

December 24, 2024

Very efficient and did not waste my time. Got the car I wanted with no hassle More

by dawaunalacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Melissa Lang
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Dec 27, 2024 -

Grand Prairie Ford responded

Thanks! We're thrilled to hear you had such a smooth experience. Our goal is to make the process as efficient as possible, and it's great to know we hit the mark. Enjoy your new car!

December 24, 2024

Love my new Ford Explorer and love the service I received from everyone involved in my purchase More

by derick.nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so happy to hear that you love your new Ford Explorer and that you had a great experience with everyone involved in your purchase. We appreciate your trust and look forward to assisting you again in the future!

December 23, 2024

The salesman was great New but he was trying to do a good job. We had two finance guys and one was very sneaky. Tried to add a warranty when we made sure we told him we did not want to warranty so anyone nee More

by llll1994
Recommend Dealer
No
Employees Worked With
Marcus
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Dec 27, 2024 -

Grand Prairie Ford responded

We're glad to hear that the salesman made a positive impact during your visit and worked hard to assist you. However, we understand your concerns regarding the finance process and want to assure you that transparency and respect for your preferences are our top priorities. We encourage you to reach out with any further questions or if you'd like to discuss your experience in more detail. Please feel free to contact us at Mvera@grandprairieford.com.

December 23, 2024

It was okay I feel like they only help you based on looks or if you’re wearing a high end brand. More

by nancyperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully supported during your visit. We strive to provide excellent service to all of our customers, regardless of appearance. Your experience is important to us, and we would like to address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and work toward improving your experience.

December 22, 2024

I feel that they did an excellent job. Wish I could’ve got a little more on my trade-in but other than that I feel they did an excellent job and they have me as a customer for life. More

by SAYLESS2INPRESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for the wonderful review! We're thrilled to hear that you're happy with the job we did and appreciate your feedback on the trade-in value. We’re grateful for your trust in us, and we're excited to have you as a customer for life. We look forward to serving you again in the future!

December 22, 2024

Awesome working with Grand Prairie Ford. 2nd vehicle purchased at this dealership in the past year. More

by MAEMAEADAIR1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience with us and that you've chosen to purchase your second vehicle from our dealership in the past year. Your loyalty means a lot to us, and we strive to provide the best service and selection for our customers. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

December 22, 2024

Found the truck I was looking for online. My salesman contacted me and did the rest. Wonderful service looked out for me and got me the best deal possible. More

by charlesflores.cf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're so glad to hear that you found the truck you were looking for and that our salesman provided wonderful service, securing the best deal for you. We truly appreciate your feedback and look forward to helping you with your future vehicle needs!

December 21, 2024

Grand Prairie ford is always a great spot to find a new vehicle. Great selection, knowledgeable an helpful staff. More

by briangajdica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're delighted to hear that we are your go-to destination for finding a new vehicle. It's wonderful to know that you appreciate our great selection and the knowledgeable, helpful staff. We strive to create a positive experience for all of our customers, and your feedback confirms that we’re on the right track! If you need any assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to seeing you again soon!

December 21, 2024

Were very professional in working toward an offer that was a win win for both Grand Prairie Ford and me as the customer. Max Coker was also instrumental and awesome throughout the process as my direct per More

by befrederick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Rosas
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Dec 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had a positive experience and that our team was able to work toward a mutually beneficial offer. It’s especially great to know that Max played a key role in your journey and provided you with excellent support throughout the process. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We truly appreciate your business and look forward to serving you again!

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