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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,949 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,949 reviews

November 09, 2024

They took great care of my wife and I. They understood our budget and needs for a new vehicle and presented us with the best options. More

by Hunter.renfro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melissa Lang, Cameron Harris
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Nov 12, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We’re thrilled to hear that our team was able to take great care of you and your wife by understanding your budget and needs. It's always our goal to present the best options and make the car-buying experience as seamless as possible. We appreciate your trust in us and look forward to helping you again in the future!

November 09, 2024

Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Coker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang, Cameron Harris
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Nov 11, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 08, 2024

Customer service was amazing! The sales manager Lilly was very kind, trustworthy, and attentive to my questions. I appreciated the video she sent me of the vehicle. She took great More

by the-crimson-spirit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly sales manager
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Nov 11, 2024 -

Grand Prairie Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that Lilly provided you with amazing customer service and took such great care of you. It's great to know that her attention to detail and the video of the vehicle made a positive impact on your experience. We’re so happy you're enjoying your new vehicle, and we’ll be sure to pass along your kind words to Lilly! If you need anything else in the future, don't hesitate to reach out.

November 06, 2024

Jose Pacheco was amazing! He kept us updated. He really worked with us to get the car the way we wanted it plus gave us merchandise on top of it. More

by ANGEL.WRIGHT13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pacheco
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Nov 07, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Jose provided such excellent service and kept you updated throughout the process. It's great that he was able to work with you to get the car just the way you wanted and even provided some extra merchandise. We truly appreciate your feedback and look forward to serving you again in the future!

November 06, 2024

I’ve bought numerous vehicles from Grand Prairie Ford and it’s always an excellent experience. Thanks again! More

by JPYLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jensen, Cameron Harris
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Nov 07, 2024 -

Grand Prairie Ford responded

Thank you for being a loyal customer and for sharing your positive experience! We're thrilled to hear that you've had excellent experiences with us each time. We truly appreciate your continued trust, and we look forward to helping you with your future vehicle needs. Thanks again!

November 05, 2024

Great experience, easy, got what we were looking for, sales explained all new features top to bottom. More

by RIGOMTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not on list
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Nov 06, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and found exactly what you were looking for. It's great to know that our sales team was able to provide you with all the information on the new features. We appreciate your business and look forward to serving you again in the future!

November 05, 2024

Great work , Alejandro was really nice and very professional , all the process was fast , 100% recommendey More

by Dencil0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Grand Prairie Ford responded

Thank you for the great feedback! We're thrilled to hear that Alejandro provided you with a nice and professional experience and that the process was fast and smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 05, 2024

I thought the dealership overall was ok. (The bathrooms could use some attention) We were there about 4 hours. AC was out in an area where we had to read and sign so that was very uncomforta More

by ChadMc82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pacheco - 5 stars
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Nov 06, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience with us! We’re glad to hear our team provided friendly and efficient service, and we appreciate your patience with the AC and restroom situation. Your feedback about these areas is invaluable, and we’ll be addressing them to improve comfort for our guests. Thank you for choosing us, and we hope to make your next visit even better!

November 04, 2024

Really bad atención to the customer and they don’t have the cars ready and fully inspected More

by A.JEREZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Lewis
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Nov 08, 2024 -

Grand Prairie Ford responded

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. Please reach out to Maricela Vera at Mvera01@vtaig.com so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to improve.

November 04, 2024

Great and fun experience with Angie. She was patient and understanding. The desk was helpful in completing the deal. More

by George B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie my sales associate.
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Nov 05, 2024 -

Grand Prairie Ford responded

Thank you so much for sharing your positive experience! We're delighted to hear that Angie provided such a fun and enjoyable car-buying process, and that her patience and understanding made a difference for you. It's also great to know our desk team was helpful in finalizing everything smoothly. We hope you love your new vehicle, and we look forward to seeing you again in the future. Safe travels, and thank you for choosing us!

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