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Grand Prairie Ford

Grand Prairie, TX

4.7
1,930 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,930 reviews

October 08, 2024

It was fast and easy, great sale person, get right to the details thank you so much More

by WHEREUAT808
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're delighted to hear that you had a fast and easy experience with our team. We strive to provide clear and detailed service, and it's great to know we hit the mark for you. If you need anything in the future, feel free to reach out. We appreciate your business!

October 07, 2024

We had a great experience. Our situation was tough, but we left with a great vehicle! More

by isabelcamarillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience with us! We’re so glad to hear that despite the challenges, you were able to leave with a great vehicle. Our team is dedicated to helping our customers find the right fit, and we’re thrilled we could assist you in your journey. If you have any questions or need further assistance, feel free to reach out. Enjoy your new ride!

October 07, 2024

I arrived in share ride . I left driving my New car A 2022 Ford Edge. More

by robinreynolds63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your amazing review! We're thrilled to hear that you left driving your new 2022 Edge. It’s always exciting to help our customers find the perfect vehicle. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!

October 06, 2024

Professional in their dealings. Will work with their customers. Most importantly, when the customer says they do not want an add on, they listen and don't try to needlessly push it. More

by rbltrekr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team. Listening to our customers and respecting their choices is a priority for us. If you need assistance in the future or have any questions, feel free to reach out. We appreciate your support!

October 06, 2024

Explained everything about buying a car how interest works price incentives explain it to where I understood what he was talking about the sales rep More

by Martin aguirre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that our sales representative took the time to explain everything clearly and made the car-buying process easier for you. Understanding the details, like interest rates and price incentives, is so important. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!

October 06, 2024

Beware of Fraudulent Practices at Grand Prairie Ford in Texas! I recently went to this dealership to purchase a vehicle but walked out as soon as I realized the scam they were trying to run on me. Despi More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Romello Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hermi Ortuno, Lawrence Sedillo, and Emilio Amaya, Melissa Lang
Oct 11, 2024 -

Grand Prairie Ford responded

We’re deeply sorry to hear about your experience and the concerns you've raised regarding our practices. Your feedback is taken very seriously, and we understand how unsettling it can feel to have your personal information mishandled. We strive to maintain the highest standards of integrity and transparency in our dealings with customers, and it’s clear we fell short in this instance. To address your concerns directly and ensure this matter is properly investigated, please contact Joseph Coates at JCoates@grandprairieford.com. He will be able to assist you further and help resolve any issues you may have. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our services.

October 05, 2024

Minnie (Brenda) helped us get the best service and made the process smooth with all questions addressed and fuflfilled all promise facts as discussed. She is a very sweet person and excellent sales person. More

by AJAYMOHANDAS05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're delighted to hear that Brenda provided you with exceptional service and made the process smooth. It's great to know she was able to address all your questions and fulfill her promises. We appreciate your kind words and look forward to assisting you again in the future!

October 05, 2024

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by Juan Calderon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a great experience. If there's anything specific you'd like to share or if you have any questions, feel free to reach out. We look forward to seeing you again!

October 05, 2024

I really appreciated the service. Jackie was an excellent adviser and we appreciated Brett telling us all the features of the new car. More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for your kind feedback! We're delighted to hear that you had a positive experience with our team. Jackie is indeed an excellent adviser, and we're glad Brett was able to help you understand all the features of your new car. We appreciate your trust in us and look forward to assisting you again in the future! Enjoy your new vehicle!

October 04, 2024

Cruz is nice and easy to work with. He was willing to help and get things done quickly. Great job! More

by leesunlily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're thrilled to hear that Cruz made your experience enjoyable and efficient. Our team is dedicated to providing excellent service, and it's wonderful to know that Cruz delivered on that promise. If you need anything else, feel free to reach out. We look forward to seeing you again!

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